Applied Materials

Process Support Engineer-Display-PVD-Guangzhou

Applied Materials Guangzhou City, Guangdong Province, China

Semiconductor Manufacturing · 10,001+ employees

8 h ago
support-engineer Mid (2-5 yrs) Full-time China
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About the role

Provide high-visibility on-site customer support for complex semiconductor equipment, including installation, diagnosis, and repair. Collaborate with customers to develop advanced manufacturing processes and resolve technical issues through data-driven experimentation and root cause analysis.

What they look for

Process engineering Semiconductor manufacturing PVD System diagnosis Equipment maintenance Design of experiments Data analysis Root cause analysis Statistics Customer support Technical troubleshooting Materials science Physics Chemistry Electrical engineering Optoelectronics

Requirements

Requires a bachelor's degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics, or a related field. Candidates must have 2–4 years of experience in the semiconductor fab or equipment industry and possess English communication proficiency.

Benefits

Health and wellbeing programs Professional development support

Full description

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. 

What We Offer

Location:

Guangzhou,CHN

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Role Responsibilities: 

  • Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment 
  • Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices 
  • Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments 
  • Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues  
  • Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust 
  • Apply your growing knowledge of the company’s processes and customers to help solve a range of problems and analyze possible solutions 

Minimum Qualifications:

  • Bachelor’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field 
  • 2–4 years of experience in the semiconductor fab or equipment industry  
  • Communication proficiency in English language

Preferred Qualifications: 

  • Master’s degree in a related field   

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 75% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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