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DBS Bank

Business Analyst, Cards & Unsecured Lending, CBG

DBS Bank Hong Kong Island, Hong Kong, China

Banking · 10,001+ employees

13 h ago
business-analyst Mid (2-5 yrs) Full-time China
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About the role

The Business Analyst will manage digital delivery projects and system enhancements for card and unsecured loan products. They will coordinate between business, operations, and technology teams to ensure smooth project rollouts and effective end-to-end process flows.

What they look for

Business Analysis Project Management Digital Delivery Consumer Banking Credit Card Unsecured Loans Agile Methodology User Acceptance Testing Functional Specifications Process Mapping Stakeholder Management System Enhancement Problem Solving Communication Skills Digital Payment

Requirements

Candidates must hold a university degree and have at least two years of experience in project execution within consumer banking or digital delivery. Proficiency in agile methodologies and strong analytical skills are required to handle multiple projects in a dynamic environment.

Full description

Responsibility

  • Assist to manage digital delivery projects and system enhancements in relation to card and unsecured loan products
  • Act as a business analyst and delivery coordinator, understand business and technical requirements, support in the journey and process mapping with different stakeholders, work with Technology teams to achieve the best-fit solution
  • Work closely & collaboratively with business, operation, Technology units and system vendors to ensure projects are rolled out smoothly, ensuring the end-to-end process flow with full operations support.
  • Review User Stories, Functional Specifications Document (FSD) or narratives to ensure that specifications are designed in accordance to business requirements
  • Manage and conduct UAT in projects or system enhancements, ensuring system behavior conforms to the solution design
  • Support pre and post implementation tasks including user training to touch-points, user stories preparation, testing, production launch, timely and smooth production problem investigation, post implementation review and escalation.
  • Prepare project documentation (e.g. User Story, Test plan/case document) according to project governance
  • Support system rollout/cutover and perform live verification
  • Support production incident investigation and resolve the issue within the SLA

Requirement

  • University Degree in related discipline minimum 2 years of experience in project execution, preferably in Consumer Banking, and in area of Credit Card / or Unsecured Loans / or digital project delivery
  • Preferable with knowledge of agile methodology and project management life cycle, systems, rules and regulations related to Card & Loan business
  • Strong interpersonal and communication skills with a positive working attitude and an avid team player
  • Strong analytical and problem-solving skills
  • Able to work under dynamic environment while maintaining accuracy and commitment
  • Keep abreast of latest technology, especially on digital payment
  • Work independently and able to handle multiple projects with the ability to take on different types of roles and activities at the same time

Location:

One Island East

Job:

Technology

Schedule:

Regular

Employee Status:

Full time

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