Data Analyst & IT Support Specialist

Job Title: Data Analyst and IT Support Specialist

Department: IT

Classification: Non-Exempt

Summary/Objective: Responsible for assisting Head of IT in various duties as required.

Essential Functions:

1. Assist Head of IT to collect information of business department’s requirements and discuss the details of requirements with the colleagues from the business department to decide what result can be generated by IT department.

2. Assist the Head of IT precisely to define what functionalities need to be implemented in the project, and discuss the project plan and the timeline with the IT team.

3. Design and develop software/applications of web and windows applications.

4. Prepare instruction materials and documents for end-users.

5. Analyze business requirement and identify the detail of desired functions and interface style of the web application, and develops web application by using front-end developing knowledge and programming languages, such as PHP, JavaScript, HTML, CSS, and MySQL.

6. Test and maintain the functions of web applications to ensure they work as expected.

7. Assist in maintenance and recovery of database

8. Communicate with head office in China to implement the system

9. Troubleshooting of Software/Applications.

Competencies:

1. Knowledge of Database and report development: SQL Knowledge

2. Knowledge of object-oriented programming, using Language such as C++, Java, JavaScript, PHP and SQ.

3. Ability to be flexible and work within tight deadlines.

4. Ability to perform services in person from a Bank office or branch to, among other things, access the Bank’s computer systems and engage in an interactive environment with co-workers.

Physical Demands:

This is primarily a sedentary role, requiring use of standard office equipment such as a computer. Work takes place in person in an office environment. The work also involves walking around the office and talking to employees and supervisors.

Appropriate reasonable accommodations that do not cause an undue hardship will be made to enable qualifying individuals with disabilities to perform the essential functions of the job.

Required Education and Experience:

1. Bachelor degree in Computer Science or related to software development. Master degree preferred.

2. Prior working experience in Mobile App Development is a plus

3. Prior 2-3 years working experience in Bank or in Banking system is a plus

Other Duties:

Please note this job description does not necessarily cover all of the activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The employee understands and agrees that the employee may be required to perform additional duties as assigned by the employee’s supervisor or manager.