JobCubby JobCubby
Sign up
Vrinda International

SALESFORCE BUSINESS ANALYST

Vrinda International India · ₹1M–₹2M/yr

Human Resources Services · 11-50 employees

7 h ago
Remote business-analyst Senior (5-10 yrs) Full-time India
Create a free account to apply — email only, no card. You can also save this posting or score it against your profile with AI.

About the role

The Salesforce Business Analyst will gather and document business requirements, translating them into functional Salesforce solutions and user stories. They will collaborate with stakeholders, developers, and QA teams to support implementation, integration, and UAT processes.

What they look for

Salesforce Business Analysis Requirement Gathering Sales Cloud Service Cloud User Stories BRD FRD Process Flows UAT Stakeholder Management Salesforce Configuration Integrations APIs Agile Scrum

Requirements

Candidates must have 6+ years of experience as a Business Analyst with strong expertise in the Salesforce platform and CRM processes. Proficiency in creating BRDs, FRDs, and process flows, along with excellent communication and stakeholder management skills, is required.

Full description

HIRING | SALESFORCE BUSINESS ANALYST

Position: Salesforce Business Analyst

Experience: 6+ Years

Work Mode: Remote

Working Hours: IST Timings

Budget: Up to ₹1.3 LPM

Joining: Immediate / Short Notice Preferred

Interview Status: Interviews Ongoing

ROLE OVERVIEW

We are looking for an experienced Salesforce Business Analyst with 6+ years of relevant experience to gather business requirements, translate them into Salesforce functional solutions, and work closely with stakeholders, developers, administrators, QA, and project teams.

? KEY RESPONSIBILITIES

  • Gather, analyze, and document business requirements
  • Translate requirements into Salesforce functional requirements and user stories
  • Create BRDs, FRDs, User Stories, Acceptance Criteria & Process Flows
  • Conduct requirement workshops and stakeholder discussions
  • Work closely with Salesforce Developers, Administrators, QA, and technical teams
  • Analyze existing Salesforce processes and recommend improvements
  • Support Salesforce implementation, enhancement, and integration projects
  • Support UAT, including test scenarios, defect analysis, and business validation
  • Manage requirement changes throughout the project lifecycle
  • Ensure Salesforce solutions align with business processes and objectives

REQUIRED SKILLS

6+ years of experience as a Business Analyst with strong Salesforce experience

Strong understanding of Salesforce Platform & CRM processes

Experience in requirement gathering, analysis, documentation & stakeholder management

Strong knowledge of Sales Cloud / Service Cloud

Hands-on experience with User Stories, BRD/FRD, Process Flows, Acceptance Criteria & UAT

Understanding of Salesforce configuration and standard functionality

Good understanding of Salesforce Integrations & APIs

Strong communication, analytical & problem-solving skills

Ability to work with both technical and non-technical stakeholders

GOOD TO HAVE

Salesforce Administrator / Business Analyst Certification

Agile / Scrum experience

Knowledge of Jira, Confluence & Salesforce

Salesforce Reports, Dashboards, Workflows & Automation

Exposure to Data Migration & Third-Party Integrations

CANDIDATE PREFERENCE

Strong hands-on Salesforce BA experience preferred

Immediate / Short Notice Joiners highly preferred

Must be comfortable working in IST timings

Excellent communication & stakeholder management skills required

Interviews: Ongoing — Immediate submissions preferred

Similar roles