Business Analyst
Citi Warsaw, Masovian Voivodeship, Poland · PLN 120K–PLN 190K/yr
Financial Services · 10,001+ employees
About the role
The Business Analyst will design and test complex solutions for Fund Accounting operations while managing process changes and stakeholder requirements. They are responsible for mitigating project risks, performing root cause analysis, and ensuring operational workflows align with strategic goals.
What they look for
Requirements
Candidates must have at least 3 years of experience in change management or operational improvement roles. A strong understanding of financial markets and proficiency in analytical tools like SQL and PowerBI is required.
Benefits
Full description
We are looking for a Business Analyst who will contribute to onboarding or change of processes and operational work-flows for internal or client driven projects within Securities Services Operations Change Department. This role is critical in helping to shape and drive process and technology change across the Fund Accounting business. Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients.
What would you do as a Business Analyst?
- Perform process analysis and design solutions in response to client or operational needs
- Deliver business requirements, prepare testing plans and execute and oversee testing
- Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals
- Take proactive actions targeted at minimizing and mitigating implementation & projects risk
- Challenge the status quo, display initiative and innovation in coming up with solutions
- Perform root cause analysis of common operational problems
- Manage client and business ad-hoc queries and requirements
- Contribute to project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met
- Display appropriate involvement in Department initiatives & strategic planning
What do you need to become our Business Analyst?
- At least 3 years of experience as Business Analyst in Change Management unit or in operational improvements area (e.g. Lean, reengineering programs)
- Experience of working with asset management clients on a variety of investment fund vehicles (e.g. OEICS, Segregated) or Securities Services operations (desirable)
- Very good command of English
- Sound understanding of financial markets
- Understanding of BABOK standard and/or IIBA certification is advantageous
- Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences
- Strong analytical skills
- Knowledge of MS Visio, PowerBI and SQL is a definite asset
We offer:
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:
- Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
- Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
- Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
- Employee Assistance Program financed by Employer
- Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
- Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
- Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
- Additional day off for volunteering
- Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
- Opportunity to receive an annual discretionary incentive award
- Special offers and discounts for employees
- Click here to review the Remuneration Regulations extract.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#LI-AS3
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Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Operations Project Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location Full Time Salary Range:
120 200,00 zł - 190 000,00 zł------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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