Digital Project Manager (12 Month Fixed-Term Contract)

ZIMMERMANN is a globally recognised luxury fashion brand, founded in Australia in 1991 by sisters Nicky and Simone Zimmermann. What began as Nicky’s creative passion, designing garments, crafting by hand, and selling them at Sydney’s Paddington Markets, has evolved into an internationally respected fashion house, defined by sophisticated femininity, distinctive prints, and exceptional craftsmanship. From the beginning, Nicky Zimmermann’s creative vision and Simone Zimmermann’s strategic leadership formed the foundation of the brand’s success. Their partnership, balancing design innovation with strong commercial direction, has remained central to ZIMMERMANN’s identity and longevity as the brand has expanded into Europe, the Americas, the Middle East and Asia.

Today, ZIMMERMANN continues to create refined, confident collections that resonate with women around the world, while staying true to its Australian roots and original design philosophy. Our global teams are united by a shared commitment to creativity, quality, and evolving the brand with integrity and purpose.

At ZIMMERMANN, our people are at the heart of everything we do. We are passionate about empowering talented individuals to build meaningful careers within an inclusive, collaborative, and forward-thinking environment where craftsmanship and innovation are celebrated, and individuality is valued. ZIMMERMANN is seeking an experienced Digital Project Manager to join our Digital team on a 12 Month Fixed-Term Contract. This role is responsible for leading the complete redesign and replatforming of ZIMMERMANN's global website onto Salesforce Commerce Cloud (SFCC). Focused on modernising our digital architecture, you will deliver a seamless, scalable, and elevated client experience while ensuring alignment with the brand's strategic and commercial objectives.

This is a unique opportunity to lead one of the business's most significant digital transformation initiatives. You will manage the entire project lifecycle, from planning and budgeting through to execution, launch, and post-launch optimisation, while partnering with stakeholders across Digital, Retail, Marketing, IT, Operations, and Finance.

This opportunity is ideal for someone who thrives in complex, fast-paced environments, enjoys solving large-scale digital challenges, and is passionate about delivering exceptional customer experiences through technology and innovation.

Key Responsibilities As our Digital Project Manager, your responsibilities will include:

• Lead the end-to-end delivery of the global website redesign and replatforming to Salesforce Commerce Cloud.
• Manage the full project lifecycle, including scope, planning, budgeting, risk management, execution, and post-launch optimisation.
• Deliver complex, multi-stream digital programs on time, within budget, and to agreed quality standards.
• Coordinate cross-functional teams across Digital, Retail, Marketing, IT, Operations, and Finance.
• Manage external development partners, agencies, and technology vendors, ensuring accountability and achievement of agreed deliverables and service levels.
• Drive the design and implementation of scalable, future-ready digital architecture.
• Ensure seamless integration between eCommerce, CRM, ERP, payment gateways, and third-party platforms.
• Monitor and report on project performance, website analytics, and key commercial KPIs, identifying opportunities for optimisation and continuous improvement.
• Partner with Retail and other business functions to deliver a seamless omnichannel customer experience.
• Work closely with QA teams to support robust testing frameworks, issue triage, and successful release management.
• Assess emerging technologies and platform enhancements that support scalability, efficiency, and competitive advantage.
• Develop RFPs and support the selection and management of technology and agency partners.
• Recommend and implement initiatives that contribute to revenue growth and global business objectives.
• Champion project governance, documentation standards, and digital best practices.

To succeed in this position, you will bring:• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.

• 5+ years' experience delivering large-scale digital transformation and eCommerce programs, ideally within global or multi-region organisations.
• Demonstrated experience leading Salesforce Commerce Cloud (SFCC) implementations, including multi-site, multi-currency, and integrated platform environments.
• Strong understanding of digital architecture, system integrations, APIs, middleware, and third-party platforms such as Zendesk, MuleSoft, NewStore, and AP21.
• Proven experience working across Agile, Scrum, Waterfall, or hybrid project delivery frameworks.
• Excellent project governance, risk management, reporting, and stakeholder communication skills.
• Strong attention to detail, with a commitment to design integrity, quality execution, and exceptional customer experience outcomes.
• Ability to break down complex initiatives into manageable workstreams, manage dependencies, mitigate risks, and drive delivery.
• Highly developed stakeholder management and influencing skills, with the ability to build trusted relationships across all levels of the business.
• Commercial acumen, including experience negotiating with vendors and technology partners to balance quality, cost, and delivery outcomes.
• Exceptional organisational and time management skills, with the ability to manage multiple priorities in a fast-paced, high-growth environment.

• Opportunity to lead a high-profile global digital transformation project with significant business impact
• Collaborate with cross-functional teams and senior stakeholders across a global luxury fashion business
• Gain exposure to leading eCommerce, digital, and technology platforms within a complex international environment
• Join a collaborative, high-performing, and innovative team committed to delivering exceptional client experiences

Next Steps If you're ready to play a pivotal role in shaping the future of ZIMMERMANN's global digital experience, we'd love to hear from you. Please note that only shortlisted candidates will be contacted.

ZIMMERMANN is an equal opportunity employer. We assess all applicants based on their individual capabilities, experience, and qualifications and are committed to fostering a diverse and inclusive workplace. If you have any support or access requirements, please let us know at the time of application so we can assist you throughout the recruitment process.