Associate Business Intelligence Manager

Key Accountabilities

• Design and develop complex BI dashboards, reporting tools, and visualizations that support high-impact, strategic decision-making across the Groups & Events domain
• Partner with G&E business stakeholders to uncover insights, refine requirements, and support data storytelling that drives confident decisions
• Influence BI strategy, reporting adoption, and upstream data design through strong G&E domain knowledge and business context understanding
• Serve as a senior BI developer with full-stack proficiency—translating business needs into intuitive front-end UX and managing connections to semantic layer and data sources
• Translate ambiguous business questions into structured, scalable reporting solutions aligned with KPI frameworks and BI governance
• Collaborate with semantic layer and data engineering teams to define data model requirements, optimize field structures, and ensure semantic consistency for scalable, self-service reporting
• Partner with business stakeholders to uncover insights, refine requirements, and support data storytelling that drives confident decisions
• Lead performance investigations and ad hoc analyses by connecting deep business knowledge with technical capability
• Define opportunities for automation and process optimization (e.g., recurring PowerPoint reporting, modular dashboard templates) and lead their implementation to increase BI scalability and delivery efficiency
• Mentor and guide junior BI team members by reviewing dashboard logic, sharing best practices, and improving user-centric design across the team

Education

Bachelor’s in Computer Science, Data Analytics, Statistics, or a related technical field, or an equivalent combination of education and work-related experience.

Experience

5–7 years in BI; expert in both front-end UX and backend design logic.

Technical Skills and Knowledge

• Expert-level proficiency in Tableau (or equivalent BI tools), with strong capabilities in UX design, dashboard performance optimization, and reusable asset creation
• Advanced SQL skills to build and troubleshoot complex queries and support metric development across large datasets
• Deep understanding of semantic layer structure, including how joins, hierarchies, and field naming impact business usability and self-service flexibility
• Proven ability to translate complex business questions into structured reporting logic, scalable tools, and insight-rich visualizations
• Skilled in crafting data stories that support business decision-making, with a focus on executive and strategic use cases
• Advanced experience using Python for BI automation and workflow optimization (e.g., automated presentations, scripted content updates)
• Strong grasp of IHG’s Groups & Events business, related operational workflows, and key performance drivers, with the ability to translate G&E business needs into effective BI solutions
• Acts as a technical and business SME within the BI team—coaching peers, setting standards, and influencing tool and metric adoption

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 7,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.