1806 Senior Salesforce Administrator
Softgic · Guatemala
IT Services and IT Consulting · 51-200 employees
About the role
The Senior Salesforce Administrator will manage and optimize multiple Salesforce environments, including Sales Cloud and Marketing Cloud. They are responsible for designing scalable data models, implementing automations, and leading technical initiatives while mentoring junior staff.
What they look for
Requirements
Candidates must have at least 5 years of experience as a Salesforce Administrator with proven expertise in Sales Cloud and Marketing Cloud. A Salesforce Administrator certification is required, along with strong skills in declarative automation and client-facing communication.
Full description
About the Role
We are seeking a Senior Salesforce Administrator with extensive experience managing Salesforce Sales Cloud and Salesforce Marketing Cloud to lead the administration, optimization, and continuous improvement of multiple Salesforce environments for a portfolio of growing clients.
This role requires a highly autonomous professional who can design scalable solutions, work directly with clients, and lead both technical and functional initiatives.
Key Responsibilities
- Administer and optimize multiple Salesforce organizations.
- Design and implement scalable data models, automation, and security architectures.
- Build and maintain Flows, Validation Rules, Reports, and Dashboards.
- Translate business requirements into effective Salesforce solutions.
- Manage user permissions, profiles, roles, and access controls.
- Lead, mentor, and review the work of junior Salesforce Administrators.
- Manage integrations with external systems, including APIs, billing platforms, marketing tools, and customer portals.
- Document system configurations, administrative processes, and architectural decisions.
- Manage Salesforce Marketing Cloud initiatives, including:
- Audience segmentation.
- Journey creation and management.
- Campaign configuration.
- Marketing automations.
- Campaign performance tracking and analysis.
Requisitos
Mandatory Requirements
- 5+ years of experience as a Salesforce Administrator.
- Advanced experience administering Salesforce Sales Cloud.
- Proven hands-on experience with Salesforce Marketing Cloud (required), including: • Email Studio.
- Journey Builder.
- Automation Studio.
- Data Extensions.
- Strong expertise in Salesforce Flow and declarative automation.
- Experience designing complex Salesforce data models and permission structures.
- Experience working directly with clients, business leaders, or executives.
- Salesforce Administrator Certification (required).
Preferred Qualifications
- Advanced Salesforce certifications.
- Salesforce Marketing Cloud Email Specialist or Marketing Cloud Administrator certification.
- Experience working with membership, subscription-based, or CRM-driven businesses.
- Experience integrating Salesforce with Stripe, marketing automation platforms, or custom portals.
- Experience leading or mentoring junior Salesforce Administrators.