Salesforce Application Architect

Stafford Gray is seeking an experienced Salesforce Application Architect to lead the design and delivery of enterprise Salesforce solutions for a large public-sector health and human services program. You’ll help modernize mission-critical case management systems that serve thousands of users, moving legacy applications onto a modern Salesforce platform built on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning.

This is a hands-on technical leadership role. You’ll set architectural direction, guide development teams, and make sure solutions are secure, scalable, and built to Salesforce best practices.

What You’ll Do

• Lead end-to-end architecture and technical design of Salesforce solutions supporting case management, field service operations, and user engagement
• Run org health checks and platform assessments, and deliver actionable recommendations
• Participate in design and discovery sessions and promote Salesforce Well-Architected principles
• Translate complex business requirements into maintainable solutions alongside business analysts, product owners, and stakeholders
• Oversee proofs of concept to validate technical feasibility and business value
• Plan and coordinate integrations with external partners, other agencies, and hosting platforms
• Design and implement application security that meets agency policy and regulatory standards
• Lead impact analysis for changes driven by legislation, policy, or business process updates
• Mentor and provide technical leadership to development teams of employees and contractors
• Support release readiness, backlog prioritization, and environment management across dev, test, UAT, and production
• Support 24/7 operations of a high-availability, statewide production system

Required Qualifications

• Bachelor’s degree
• 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development
• 2–3 active Salesforce certifications (required)
• 5+ years gathering and analyzing business and technical requirements with stakeholders
• Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and automated testing
• Strong ability to explain technical concepts to both technical and non-technical audiences

Preferred Qualifications

• Salesforce Architect certification (Application Architect, System Architect, or CTA track)
• Enterprise-scale Salesforce implementation experience
• Database-related certifications
• Oracle SQL development, including query tuning and performance optimization
• 5+ years in Agile development environments
• DevOps experience with automated builds, regression/smoke testing, and multi-environment deployments
• Experience with Field Service Lightning
• Public-sector, health and human services, or case management experience