Accenture

Application Support Engineer

Accenture Bengaluru, Karnataka, India

Business Consulting and Services · 10,001+ employees

Aug 11
support-engineer Senior (5-10 yrs) Full-time India
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About the role

Act as a software detective to identify and solve issues within critical business systems. Design, fine-tune, and evaluate AI agents to optimize outputs and reduce hallucinations.

What they look for

Node.js Javascript Git React Angular PostgreSQL MySQL Microservices DevOps LLMs Prompt engineering AI agents GitHub Copilot VS Code Devin FOSS

Requirements

Requires at least 7.5 years of experience and 15 years of full-time education. Must possess strong knowledge of AI technologies, Node.js, and database management.

Full description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : AI Agents & Workflow Integration Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education

Proficient experience with the Node.js and Javascript runtime ecosystem. Git fluency for code repository management. Basic understanding of front-end technologies like React or Angular. Competency in databases like PostgreSQL or MySQL. Understanding of microservices architecture and DevOps principles. Strong knowledge of LLMs, prompt engineering, context injection, and AI agent behavior. Exposure to GitHub Copilot, VS Code, Devin, MCPs or similar AI productivity tool Strong analytical mindset with interest in experimenting R&D on ad hoc use cases, evaluate multiple implementation approaches, and present clear pros/cons and recommendations. Strong knowledge and continuously evaluate emerging AI technologies and open-source ecosystems (FOSS) for applicability in enterprise scenarios. Design, fine-tune, and evaluate AI agents to optimize outputs and reduce hallucinations by tuning prompts, refining context, and reducing irrelevant or weak responses. Ensure adherence

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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