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Vishay Precision Group

Section Manager, QA

Vishay Precision Group Chennai, Tamil Nadu, India

Appliances, Electrical, and Electronics Manufacturing · 1,001-5,000 employees

4 h ago
qa Principal (10+ yrs) Full-time India
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About the role

The Section Manager is responsible for managing the RMA process for customer complaints and conducting technical analysis with cross-functional teams. They must propose and verify corrective actions while ensuring timely reporting and closure of all customer issues.

What they look for

Customer Quality 7QC Tools 8D IPC-610 Cable Assembly Crimping RMA Management Corrective Actions Root Cause Analysis Manufacturing Quality Technical Reporting

Requirements

Candidates must hold a B.E. in Electrical & Electronics and possess over 10 years of experience in customer quality within a manufacturing environment. Proficiency in 7QC tools, 8D methodology, IPC-610 standards, and cable/connector technology is required.

Full description

As a global leader in precision measurement sensing technologies, VPG addresses an expanding array of applications in which accuracy, reliability, and repeatability make the difference. Whether in the design and safety of new generations of cars, trucks, and planes or optimizing advanced medical equipment and consumer products, VPG’s deep engineering expertise makes the world safer, smarter, and more productive.

We are seeking a highly motivated Section Manager at Oragadam, Chennai to join our Quality team on a full-time basis.

Major Responsibilities:

  •  Responsible for Generate RMA# for every complaint and issue to the customer at on time.
  • Work with CFT to conduct analysis on the customer complaint units.
  • Share the findings and propose corrective actions to the internal team. Initial analysis report to be submitted to the customer at on time. Verify the implementation of corrective actions.
  • Close the RMA both internally and externally at on time.

Requirements

Academic/Professional Education B.E Electrical & Electronics with 6+ years of experience in Customer Quality from any manufacturing industry

Relevant Experience 10+ years of experience in Handling Customer complaints, Analysis on the customer complaint units,

Technical Skills/Knowledge 7QC tools, 8D,IPC-610,Knowledge of cables with connectors & Crimping

Benefits

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