Cybersecurity - Ananlyst

Key Responsibilities

Security Monitoring & Alert Triage

• Monitor and triage security alerts and platform health notifications from SIEM (Microsoft Sentinel), NIDS, NMS, and OT-specific security platforms (Nozomi Vantage, Claroty SRA).
• Perform initial classification of alerts based on severity, asset criticality, and business impact, ensuring

timely action in line with customer SLAs.

• Continuously monitor threat detection (MDR) and platform health (CCM) queues across assigned customer

accounts during shift.

Investigation & Incident Handling

• Conduct initial investigation and basic correlation of security events following documented SOPs, playbooks, and runbooks.
• Enrich alerts with contextual data — asset information, past incident history, known threat indicators —

and update ticketing systems (ServiceNow, iTop) with structured case notes.

• Identify and escalate complex security incidents, advanced threats, or platform issues to MDR L2 or CCM L2

teams with full context and documented handoff.

• Coordinate with L2 analysts and Security SMEs during critical incidents to support mitigation and closure of

high-severity events.

• Update and follow incident response playbooks aligned to the OT/ICS threat landscape, including adversary

behaviour in industrial environments.

Reporting & Documentation

• Maintain thorough documentation of all actions taken, follow-ups, escalation history, and case closure

notes within the ticketing system.

• Prepare KPI dashboards, shift handover reports, and contribute to Monthly Service Reports (MSRs) for

assigned customer accounts.

• Support SIEM administration activities including ad hoc reporting and basic troubleshooting.

Shift Operations & Team Collaboration

• Adhere to shift operational standards including ticketing hygiene, SLA adherence, and shift handover

protocols.

• Liaise with internal stakeholders and customer contacts regarding security issues, service updates, and

future recommendations.

• Coordinate with Security SMEs to support the development and tuning of detection rules targeting

adversary activity in ICS/OT domains.

• Support security awareness activities and contribute to internal knowledge-sharing and knowledge base

updates.

• Participate in SOC shift roster management to ensure continuous 24×7 coverage.

• 1–3 years of experience in a Security Operations Centre (SOC) or MSSP environment with 24×7 shift

exposure.

• Demonstrated ability to monitor, triage, and investigate security events in a production SOC environment.
• Hands-on experience with SIEM platforms
• Microsoft Sentinel is essential; Splunk is advantageous.
• Experience working with ticketing platforms such as ServiceNow or JIRA for case handling, alert triage, and

escalation workflows.

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

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