HSBC

Product Manager

HSBC Birmingham, England, United Kingdom

Financial Services · 10,001+ employees

Oct 21
product-manager Senior (5-10 yrs) Full-time United Kingdom
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About the role

The Product Manager will shape and manage the UK retail savings portfolio, including pricing strategy and commercial performance. They will collaborate across business functions to deliver product changes, improve customer outcomes, and ensure compliance.

What they look for

Product management Pricing strategy Commercial management Financial analysis Stakeholder management Data analysis Problem-solving Risk management Compliance Market research Cross-functional collaboration Communication Balance sheet management Retail savings products Strategic planning

Requirements

The role requires experience in product management or commercial management with a strong understanding of UK retail savings products and balance sheet mechanics. Candidates must possess excellent analytical, communication, and stakeholder management skills to drive performance in a cross-functional environment.

Benefits

Internal career opportunities Professional development Inclusive workplace

Full description

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

We are currently seeking an experienced professional to join our team in the role of Product Manager. Help shape and manage the Savings products customers rely on to meet their goals and weather setbacks. The Savings team is responsible for managing over £170bn in balances playing a key role in the RBW bank strategy.

You’ll work across our Instant Access Savings product range supporting the day-to-day management and performance of the UK retail savings portfolio, contributing to product and proposition change, and delivering annual commercial objectives. You’ll work across the business to improve customer outcomes while ensuring products remain compliant, well controlled and competitive.

What you'll be doing:

  • Shape Savings pricing strategy with Product leadership and the Head of Pricing, Planning & Performance translating strategic intent into pricing outcomes
  • Support the commercial performance of the UK savings portfolio, including delivery against balance sheet, income and customer objectives.
  • Establish and agree pricing principles, guardrails and rate architecture direction to support consistent decisions at pace particularly through market volatility
  • Monitor customer behaviour, market developments and competitor propositions, translating insight into recommendations and product improvements
  • Support the development and delivery of product change, from defining the customer and business need through to implementation and post-launch review, acting as an SME for our change teams
  • Work collaboratively with Propositions, Distribution, Digital, Marketing, Finance, Risk, Compliance, Operations, Technology and Analytics to deliver agreed outcomes
  • Identify opportunities to simplify processes, strengthen controls, reduce risk and improve customer experience
  • Prepare analysis, recommendations and updates for stakeholders and governance forums, escalating risks and issues promptly

What we're looking for

  • Demonstrate strong understanding of balance sheet mechanics, financial drivers and commercial awareness that influence pricing and performance
  • Experience in product management, propositions or commercial management with an understanding of UK retail savings products, customer needs and the competitive market
  • Good analytical and problem-solving skills, with the ability to turn information into clear recommendations and actions
  • Partner effectively across Product, Finance, Treasury, Risk and Distribution with demonstrable delivery through cross-functional teams and governance
  • Excellent communication and stakeholder-management skills, with confidence working across different teams and levels of seniority
  • The ability to manage multiple priorities, meet deadlines and maintain attention to detail in a changing environment

If you are a contractor, please apply here

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please click this link.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.

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