IT Business Analyst

Melissa Kikizas S.A. is a major Greek company operating in the FMCG industry with leading positions in its categories and strong exporting presence in more than 45 countries. Our main brands are: Melissa, Stella, Primo Gusto, Αvez, Vlaha, and Terra Creta Olive Oil. Additionally, we are the exclusive distributors of KraftHeinz and Del Monte in Greece. With a strong commitment to excellence, innovation and its people, Melissa Kikizas has been recognized as a Great Place to Work for eight years, achieving 3rd place in both 2025 and 2026.

Due to our continuous growth, we are looking to recruit an analytical, detail-oriented and business-minded IT Business Analyst to join our team.

Main Responsibilities:

• Collaborate with business teams to understand processes, needs, and improvement opportunities
• Support the analysis and documentation of business requirements
• Assist in the implementation and improvement of solutions using SAP, Salesforce, Microsoft Power Platform, and other digital tools
• Participate in process automation and AI-related initiatives
• Support system testing, application monitoring, and continuous improvement
• Prepare user guides, documentation, and training materials
• Provide support and guidance to users
• Participate in digital transformation projects with internal teams and external partners
• Stay informed about new technologies and suggest solutions that can create business value

• Bachelor’s degree in Computer Science, Information Technology, Information Systems or a related field
• Up to 4 years of relevant professional experience
• Fluency in both English and Greek (written and spoken)
• Familiarity with SAP, Salesforce or other CRM platforms, would be considered an asset
• Strong interest in business applications, digital transformation, process improvement, and automation
• Strong communication, analytical, problem-solving, and organizational skills
• Good understanding of business processes and the ability to translate business needs into technology-based solutions
• Ability to collaborate effectively with both technical and non-technical stakeholders
• Willingness to learn new technologies, applications, and business processes

• Competitive remuneration package
• Private health insurance
• Learning and development opportunities
• Rewards and recognition programm for high performing teams and individuals

Melissa Kikizas SA offers equal opportunities to all, regardless of religion, age, nationality, sexual orientation, gender or origin.

All CVs will be treated with complete confidentiality. The company will only contact candidates whose CVs meet the required qualifications and criteria.