Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Oracle Profitability and Cost Management (PCMCS) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.

Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate with stakeholders to prioritize and address system issues effectively. - Mentor junior team members to enhance their problem-solving capabilities and technical knowledge. - Monitor system performance and recommend improvements to optimize application reliability. - Document troubleshooting processes and share knowledge to support continuous team learning.

Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Profitability and Cost Management (PCMCS). - Strong analytical skills to diagnose and resolve complex application issues. - Experience with system monitoring and incident management tools. - Ability to work collaboratively in a multi-disciplinary team environment. - Excellent communication skills to interact with technical and non-technical stakeholders. - Familiarity with business process workflows related to profitability and cost management.

Additional Information: - The candidate should have minimum 5 years of experience in Oracle Profitability and Cost Management (PCMCS). - This position is based at our Bengaluru office. - A 15 years full time education is required.

15 years full time education

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