Group Product Manager - OTC

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Job Description

Mission Act as a critical commercial partner to the Marketing Manager, exercising full financial and strategic governance over the OTC portfolio. Operating as a player-coach, the GPM drives sustainable net sales, market share, and profitability through consumer-portfolio strategy, brand lifecycle management, hospital and retail-channel excellence, and disciplined execution across general trade, modern trade, wholesalers, e-commerce, and emerging channels. The role leads and develops the marketing team, builds strategic partnerships with distributors, retailers, doctors/pharmacists, healthcare stakeholders, and agencies, and champions compliant omnichannel activation that strengthens brand equity, availability, recommendation, conversion, and sell-out.

Activities & Responsibilities

• OTC Portfolio Governance & Strategic Vision: Architect the overarching 3-to-5-year growth roadmap for the OTC portfolio, balancing core-brand acceleration, innovation, line extensions, new claims or formats, and channel expansion while strengthening consumer relevance and brand equity.

• Portfolio P&L & Revenue Growth: Hold full accountability for the aggregate OTC portfolio P&L, net sales, value and volume market share, gross margin, brand health, and A&P. Allocate investment dynamically across brands and channels using growth potential, ROI, pricing, trade investment, cost of goods, promotion effectiveness, demand forecasts, and supply availability.

• Consumer, Doctor, Pharmacist & Channel Strategy: Translate consumer, doctor, pharmacist, store-owner, retailer, and competitive insights into differentiated brand positioning, core messaging, and integrated plans for the dual audiences of consumers (B2C) and doctors/pharmacists or trade partners (B2B). Build channel-specific strategies for hospital, pharmacy chains, traditional pharmacies and wholesalers, e-commerce, and other relevant OTC touchpoints to increase awareness, recommendation, availability, conversion, and sell-out.

• Strategic People Leadership & Talent Pipeline: Directly lead, coach, and mentor a high-performing team of Product Managers and marketing support roles. Set clear objectives and performance standards, strengthen consumer marketing and commercial capabilities, and maintain robust development and succession plans.

• Integrated Brand Communication & Lifecycle Growth: Lead compliant, insight-led communication across consumer, pharmacist, healthcare professional, field-force, digital, social, e-commerce, and point-of-sale touchpoints. Direct full product lifecycle management and New Product IDgestion(NPD)/ (New Product Introductions (NPI) - from market insight, positioning, pricing alignment, and launch readiness through rollout and post-launch optimization - while defining campaign KPIs and scaling effective test-and-learn programs nationally.

• Commercial Execution, Value Chain & Governance: Align Sales, Medical, Regulatory, Supply Chain, Finance, Business Excellence, distributors, agencies, and strategic retail partners behind annual plans and launches. Closely collaborate with BEX team to build high-impact trade schemes, visibility and POSM initiatives, and pharmacist recommendation programs; provide monthly Sales & Operations Planning S&OP demand-forecast inputs; monitor inventory, stock-outs, write-offs, and execution; and ensure compliance with Vietnamese law, applicable industry codes, and Servier ethical standards.

Candidate Profile

Education

• Mandatory Background: Pharmacist, Doctor, or relevant university degree, with excellent knowledge of the pharmaceutical industry, OTC/consumer healthcare marketing, retail and pharmacy channels, and applicable regulatory and ethical requirements.

• Preferred: Master of Business Administration (MBA), postgraduate marketing qualification, or recognized consumer healthcare/brand management certification is strongly preferred.

Work Experience

• Tenure: Minimum 8+ years of progressive pharmaceutical or consumer healthcare commercial experience within leading multinational companies, including substantial OTC brand and channel responsibility.

• Leadership Experience: Proven track record of at least 2 to 3 years of direct people management experience over professional product management lines, with documented success in talent promotion

• Domain Mastery: Demonstrated success managing a multi-brand OTC or consumer-healthcare portfolio, building consumer demand and pharmacist recommendation, developing pharmacy-chain and traditional-trade channels, and leading distributor, retail, e-commerce, media, or agency partnerships in Vietnam.

Skills

• Communication & Presentation: Full professional fluency in written and spoken English.

• Dynamic & Positive Attitude: High sense of responsibility, resilience under pressure, and a solution-oriented mindset.

Whatever your area of expertise, your work within the Servier Group helps advance therapeutic progress for the benefit of patients. You will be part of teams recognized for their scientific excellence and reach your full potential in a professional environment that encourages you to develop yourself. Tailor-made onboarding journeys, mobility opportunities, quality trainings, responsible management, team spirit... All this and more in a workplace focused on your well-being.

At Servier, we are committed to therapeutic progress to serve patient needs. We put the diversity of our employees as a source of richness for the fulfillment of this vocation.