Documentation Specialist – Technical Writer
Colorado State University San Antonio, Texas, United States · $75K–$105K/yr
IT Services and IT Consulting · 51-200 employees
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About the role
Develop and maintain clear, accurate SOPs, continuity documents, and operational guides that document complex processes and support consistent day-to-day operations. Collaborate with subject matter experts, process owners, and users to gather information, map workflows, and create maintainable documentation that supports readiness and knowledge transfer.
What they look for
Requirements
Requires a bachelor's degree in Computer Science or a related field and at least three years of technical writing experience within the last five years. Candidates must demonstrate experience documenting complex business processes, maintaining and versioning documentation, facilitating knowledge transfer, and identifying customer needs; a related master's degree and experience using visual aids are preferred.
Full description
Job Description
Position Summary:
The Documentation Specialist – Technical Writer will support the US Army Environmental Command (USAEC) Operations Branch at Joint Base San Antonio, TX. They will support USAEC business practices and management tasks by documenting standard operating procedures (SOPs) and processes to ensure consistency and accuracy in day-to-day operations.
Full consideration date is 22 October 2026.
Essential Job Duties:
- Serves as a technical expert in documentation of standard operating procedures (SOPs) and processes to ensure consistency and accuracy in day-to-day operations.
- Works within the command to develop continuity documents for specific positions.
- Converts complex technical processes, workflows, and data into clear, accurate, and well-structured SOPs, continuity documents, and operational guides that ensure consistency across mission activities.
- Collaborates with SMEs and process owners to gather detailed information and produce maintainable documentation using technical writing best practices, supporting readiness, knowledge transfer, and day-to-day operational accuracy.
Conditions of Employment:
- Pre-employment Criminal Background Check (required for new hires).
- Valid driver’s license or the ability to obtain a driver’s license by the employment start date.
- The successful candidate must be legally authorized to work in the U.S. by proposed start date; the department will not provide visa sponsorship for this position.
- Must be able to comply with all applicable regulations to obtain a Department of Defense Common Access Card (CAC) and public trust clearance; required at a minimum to complete a NACI/SF85 and successfully pass a federal background check.
Supervision:
None
Minimum Qualifications:
- B.S. in Computer Science or related degree.
- At least three (3) years’ experience in technical writing in the last five (5) years.
- Demonstrated experience understanding complex business management processes and developing clear, accurate, and easy-to-read SOPs.
- Demonstrated experience maintaining documentation, versioning, facilitating knowledge transfer, and accurately documenting processes.
- Experience determining customer needs and collaborating with users to identify and develop the most effective end product to meet customer needs.
Preferred Qualifications:
- Masters in Computer Science or a related degree.
- Strong ability to translate complex workflows into clear, concise, and sequential steps with visual aids or screenshots.
- Experience interviewing team members to map out processes that accurately cover real-world operational use cases.
Salary Range
75000-105000
Required Application Documents
To apply, please upload the following applicant documents. Ensure your materials fully address the required and preferred job qualifications of the position. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
Cover Letter, Resume/CV
Employee Benefits
Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
- Review our detailed benefits information here.
- Explore the additional perks of working at CSU here.
- For the total value of CSU benefits in addition to wages, use our compensation calculator.
- Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in!
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
EEO
Colorado State University (CSU) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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