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Louis Dreyfus Company

IT Senior Business Analyst (Coffee platform)

Louis Dreyfus Company São Paulo, São Paulo, Brazil

Food and Beverage Manufacturing · 10,001+ employees

3 h ago
business-analyst Senior (5-10 yrs) Full-time Brazil
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About the role

The role involves providing functional support for complex business systems and acting as an escalation point for regional teams. You will also be responsible for gathering business requirements, documenting specifications, and managing the testing and process improvement cycles.

What they look for

Business Analysis SQL Requirements Gathering Functional Specifications Technical Specifications Incident Management Backlog Management Story Writing API Data Integration Database Concepts Project Planning Cross-functional Collaboration Enterprise Business Systems Financial Systems Trading Systems Process Improvement

Requirements

Candidates must hold a bachelor's degree in a technical field and possess 5-8 years of experience in analyzing and supporting enterprise business systems. Strong proficiency in SQL, data integration concepts, and excellent English communication skills are required.

Full description

Company Description

Você conhece a LDC? A LDC é uma das principais comercializadoras e processadoras global de produtos agrícolas, com um portfólio diversificado, que abrange toda a cadeia de valor, da originação à distribuição. Com atividades no centro da produção agrícola e de alimentos e guiados pelos nossos fortes valores, por um legado rico e uma visão clara, estamos comprometidos em trabalhar por um futuro seguro e sustentável. Ajudamos a alimentar e vestir cerca de 500 milhões de pessoas todos os anos, originando, processando e transportando aproximadamente 81 milhões de toneladas de produtos. Estruturada como uma organização matricial de 6 regiões geográficas e 10 plataformas, a LDC está ativa em mais de 100 países e emprega cerca de 18.000 pessoas em todo o mundo. Somos guiados por valores que norteiam todos os públicos em nosso trabalho. A ética e integridade fazem parte de todas as relações de negócio, assim como a humildade, comprometimento e diversidade.

Job Description

  • Support: Part of the global Support team that is required to provide Support expertise on complex functional topics. Act as the escalation contact to regional Support teams within the same time-zone and liaise with them when required to resolve user reported functional issues;
  • For issues requiring development changes, categorize them based on impact/urgency and re-assign to respective development teams, while at the same time identify suitable workarounds that can be done in the application to unblock users;
  • Requirements Management: requirements gathering, understanding and documentation of business requirements;
  • Functional and technical Specifications: Review and finalize functional specifications. Refine with Dev team;
  • Testing: Provide guidance and support the regional and global business during the test campaigns;
  • Process Improvement: Identification of process gaps and providing improvement plans to the Build and Run processes.

Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field;
  • Strong technical or operational experience in financial or trading systems and a successful history of project plan completion;
  • Experience analyzing, implementing, and supporting enterprise business systems;
  • Experience in participating in cross-functional project teams’ environment; ability to perform in various roles from individual contributor to a leadership role; ability to contribute to planning, organization and managing of project teams using a structured delivery methodology;
  • Experience establishing and maintaining effective working relationships with other business organizations; successful experience in working with diverse groups of people in a problem-solving environment;
  • Business analysis, story writing, backlog management;
  • Incident analysis and incident management;
  • Enhanced query with SQL;
  • Understanding of basic (API) data integration and database (SQL) concepts;
  • Excellent written and oral communication skills in English.

Additional Information

  • Availability to work in a hybrid model (4x1) in São Paulo, SP;
  • As this position involves interaction with international stakeholders, we kindly ask that the resume be submitted in English.
  • Years of Work Experience: 5 - 8

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