Asset Management System Administrator

Description

JOB SUMMARY

The Asset Management System Administrator for Alloy Surfaces Company, Inc. (ASC) is responsible for hands-on technical support for end users, systems, and escalated issues for both onsite and remote users of ASC’s asset management tool (Dynaway). This role includes development, set-up, implementation, and training of the Dynaway module in D365. The position requires working with other system administrators from both within and outside of Chemring utilizing 3rd party consultants. This role requires a self-starter who can deliver high-quality onsite support, resolve complex issues in a timely manner, and coordinate with a Managed IT Services Partner to ensure seamless support to users in the Dynaway module.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide in person support for Dynaway migration and execution, troubleshooting, and user assistance needs
• Become the subject matter expert for Dynaway
• Migrate legacy asset and maintenance storage/data into D365
• Develop standard operating procedures (SOP) for Dynaway use
• With assistance from 3rd party administrators, resolve software, configuration, and access issues
• Monitor accuracy and usage of Dynaway system by developing diagnostic and reporting tools
• Recommend and utilize hardware and tools to utilize Dynaway efficiently
• Communicate with other Chemring sites using Dynaway to share best practices
• Contribute to and maintain clear up-to-date asset reliability KPI’s
• Assist in training personnel in how to use Dynaway

OTHER JOB FUNCTIONS

• Ensure compliance with all company policies and procedures, including but not limited to the Code of Conduct, U.S. Code of Ethics and Business Conduct, and the Chemring Operational Framework
• Promote a high standard of ethical behavior and adherence to the Group’s core values, and to promote a culture of honesty and integrity across ASC
• Comply with government and corporate laws, rules, regulations, policies, and procedures
• Special projects and additional duties as assigned

SUPERVISORY RESPONSIBILITY

• N/A

Requirements

EDUCATION/CERTIFICATION

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Familiarity with Microsoft 365 Fundamentals preferred

EXPERIENCE

• Knowledge of basic coding, data storage, and financial programs

ADDITIONAL SKILLS AND QUALIFICATIONS

• Must be eligible to obtain and/or maintain a U.S. Government Security Clearance commensurate with the level of facility clearance
• Effective listening, and communication (verbal and written) skills
• Strong customer service mindset with the ability to communicate technical information to non-technical users
• Ability to work independently and prioritize work effectively
• Strong time management and problem-solving skills
• Organized, detail-oriented, and capable of managing multiple priorities
• Ability to follow established procedures while contributing to ongoing process improvements
• Proficiency with Microsoft Office products
• Familiarity with information technology or cybersecurity frameworks and regulations

PHYSICAL AND OTHER REQUIREMENTS

Lifting, carrying, pushing, pulling or otherwise moving objects weighing up to 20 pounds occasionally and/or a negligible amount of weight frequently. Involves sitting most of the time but may involve walking or standing for brief periods of time. Use of computer.

DISCLAIMER

The preceding job description has been designed to indicate the general nature and essential job functions of this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Employees will be expected to perform other job functions and duties as may be needed and/or required.

EQUAL OPPORTUNITY EMPLOYER

Alloy Surfaces Company (ASC) is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

The “Know Your Rights” Poster is available here: EEO Know Your Rights

ASC EEO Policy Statement is available here: EEO Policy Statement

ASC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to hr@chemringgroup.com or call (703) 574-6049 and let us know the nature of your request and your contact information.