QA Specialist (Contracted manufacturing quality assurance)
Henkel group Shinagawa, Japan
Manufacturing · 10,001+ employees
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About the role
The QA Specialist will lead quality performance and ensure compliance with Henkel's quality requirements and regulatory standards across manufacturing and logistics sites. They are responsible for auditing suppliers, managing quality incidents, and driving improvements in product safety and consumer complaint resolution.
What they look for
Requirements
The ideal candidate should have experience in quality management, preferably within the cosmetics industry or manufacturing sector. Strong collaboration skills and proficiency in ERP systems and local regulatory knowledge are highly valued.
Benefits
Full description
About this Position
Local manufactured (JPCM) products, manufacturing sites, co-packing site. It is also responsible for the quality management of imported products from GSC, China, Thailand and U.S, as the situation requires. What you´ll do
Scope: Responsible for the quality management of imported products, local manufactured (JPCM) products, manufacturing sites, co-packing site.
Management of deviations, quality investigations, CAPA, change control, and quality risk assessments throughout the product lifecycle. Preparation and management of procedures, specifications, quality-related documentation, and change control records affecting quality and compliance. Leading or coordinating investigations into non-conformances, deviations, and other quality-related incidents; driving the implementation of corrective and preventive actions (CAPA). Preparation and management of GMP/GQP-related documentation. Manage collected data on NP and product STD documents. Compliance with Henkel quality requirements as well as any applicable legal and regulatory standard related to quality and product safety. Regular inspection and auditing contract manufacturers/raw material and package suppliers. Analyze and improve on consumer complaints received from Customer Service. Communicate with Asia Q on JP quality incidents with Q manager, Improve quality issues of manufacturing site causes with sites. Build good networks within the country organizations, including the supply chain team and R&D teams.
What makes you a good fit
Must Have
Bachelor’s or Master’s degree in a science-related field (Pharmacy, Chemistry, or other related fields preferred) Practical experience in Quality Assurance, Manufacturing Quality, or Regulatory Compliance within the FMCG or a regulated industry Knowledge of GMP and GQP Conversational-level English proficiency, or a willingness to work using English (ability to read and understand emails in English is mandatory; conversational-level speaking ability is acceptable). Proficiency in Microsoft Office and ERP
Nice to Have
Experience of hygienic design and manufacturing Experience of working with local contracted suppliers, specially manufacturing site Good knowledge and experience in local cosmetics regulation
Some perks of joining Henkel
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Retirement Pension Plan (Corporate DC and CB composition)
- Sick Leave
- Group Term Life Insurance
- Supplementary Workers' Accident Insurance
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
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