Account Manager & Pre-Sales Engineer at Space Technology Solutions Company

About the Hiring Company:

Space Technology Solutions (STS) is a technology solutions provider based in Tripoli, Libya, focused on supporting the Libyan market with modern IT products, services, and infrastructure solutions. The company provides services such as digital archiving and works with clients across different sectors, including public and private organizations.

Your Mission as an Account Manager & Pre-Sales Engineer:

Your mission is to maintain strong communication with the company’s vendors, partners, and customers while identifying and following new business opportunities.

You will stay updated on the company’s technology products and solutions, understand customer requirements, and recommend suitable IT solutions that support the sales process.

The role requires a combination of relationship management, opportunity follow-up, technical knowledge, and strong communication.

You Will Be Handling These Duties and Responsibilities as an Account Manager & Pre-Sales Engineer:

• Maintain regular communication with assigned vendors, partners, and customer accounts.

• Build and maintain professional relationships with vendor account managers and technical representatives.

• Stay updated on vendor products, solutions, promotions, partner programs, and important technical developments.

• Monitor customer requirements, tenders, requests for quotations, and potential projects.

• Identify and follow new business opportunities related to the company’s portfolio.

• Understand customer requirements and recommend suitable products and solutions.

• Provide technical pre-sales support, including product selection, solution comparison, technical presentations, and proposal preparation.

• Coordinate with vendors and internal technical teams when additional technical support is required.

• Maintain accurate records of opportunities, communications, pending actions, and next steps.

• Ensure that opportunities and partner requests are followed up consistently and within the required deadlines.

Qualifications and Skills That Will Allow You to Thrive as an Account Manager & Pre-Sales Engineer:

• Minimum of two years of relevant experience in account management, technical sales, pre-sales, system integration, or vendor management.

• Good technical knowledge of IT infrastructure, networking, systems, security, backup, virtualization, hardware, and software solutions.

• Familiarity with several technology brands, such as HP, Cisco Technologies and more.

• Ability to understand customer requirements and recommend suitable products and solutions.

• Strong communication, relationship-management, presentation, and follow-up skills.

• Ability to manage several vendors, accounts, and opportunities at the same time.

• Good organizational skills and attention to details.

• Professional working proficiency in English.

• Relevant vendor, technical, sales, or pre-sales certifications are an advantage.

Additional Information

• Working Days & Hours: Saturday to Thursday (9:00 AM – 4:00 PM)

• Location: 11 June Tripoli, Libya.

• Benefits: Paid annual leave and overtime compensation. Sales incentives are open for discussion with highly qualified candidates.