UX Researcher

We are Nacar. A solution-first creative partner helping ambitious organizations shape and deliver the right products, services and experiences — with clarity, rigor and creative excellence.

Rooted in Palo Alto, Barcelona, and with studios in Bilbao, Guadalajara, Porto Alegre and China, we're a global team of 130+ Nacarians from more than 23 nationalities. This role will be based in our Barcelona studio.

Twenty years, 70 design awards and 10+ client ecosystems later, we've learned that creativity is only worth something when it turns into real solutions. That's why we work in a way that connects craft with systems — building things that don't just look right, but perform, scale and generate measurable value for our clients.

A Nacarian is a creative orchestrator, shaped by Criteria, Adaptability and Ownership. Someone who reads complexity, anticipates what matters, and moves fast with intent. We come from different disciplines — strategy, research, industrial and digital design, brand, service, engineering — but we share the belief that great ideas only matter when they become real.

Nacar is entering a new chapter. We're strengthening our capabilities, growing into new markets, and building the organization that will shape what's next. With a hybrid work model and flexible hours, we're powered by a culture of communication, collaboration and ownership — with the ambition of becoming the trusted creative decision partner for the leaders redefining the future of their industries.

If you're excited by building — not just joining — this is a great moment to be here.

Is this something you feel identified with?

We’re currently looking for a User Researcher to join our team in one of our top tier clients, playing a key role in creating useful and usable products & solutions and understanding user needs.

-What will your day to day be like?-

You will:

• Understand business needs in order to design the research strategy

• Design, plan and execute research plans for different projects at different stages of development, choosing the best methodology (quali or quantitative)

• Analyze and report research findings (user behavior) to different stakeholders

• Evangelize user-centered thinking and research best practices to reinforce a culture of informed, data-driven, and empathetic decision-making

• Shape and evolve our user research processes and best practices, and help upskill other team members so that our collective expertise and understanding grows

• Work in collaboration with Product Managers, Engineers, UI and other UXRs to address user-centered opportunities in a fast-paced, rapidly changing environment.

-What are we looking for?-

• 3 to 6 years of experience conducting user research for digital products or solutions

• Hands-on experience applying quantitative and qualitative user research methods, remotely and in-person.

• End-to-end experience with all aspects of the user research lifecycle

• Ability to lead workshops, ideation exercises and product and service definitions

• Excellent written and spoken English and Spanish

• Strategic mindset. You can find a balance between user and business needs and identify opportunities that can result in new revenue streams

• Good organization skills to work on multiple projects and meet deadlines, and a strong sense of ownership and initiative.

• Care about accessibility and inclusive design

• Great team player

-Why should you join?-

This is a great opportunity for

We also offer:

🔖Permanent contract.

💰Competitive salary

🏡Hybrid working model - you can either work from home or enjoy our beautiful studio (with free coffee and a great garden!).

🌈Join a dynamic +15 nationalities community and enjoy our team-building activities.

📚Keep challenging yourself with our Nacar Academy training program, aligned with the creation of personalized career paths.

✨26 paid vacation days.

💯Monthly allowance for internet costs and a budget for working-from-home materials.

🍎Health Insurance.

🚀Flexible working hours.

🆓Free tickets for the Palo Alto Market 😃