FLSmidth

Site Support Engineer - Pumps, Cyclones, and Valves

FLSmidth Neusiedl am See, Burgenland, Austria · €50K–€68K/yr

Industrial Machinery Manufacturing · 5,001-10,000 employees

Oct 21
support-engineer Senior (5-10 yrs) Full-time Austria
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About the role

Provide on-site technical support for the installation, commissioning, maintenance, and troubleshooting of pumps, cyclones, and valves. Perform preventive maintenance, document service work, collaborate with project teams, and support aftersales services and equipment opportunities.

What they look for

Mechanical Engineering Field Service Equipment Installation Commissioning Preventive Maintenance Mechanical Troubleshooting Equipment Repair Equipment Inspection Pumps Cyclones Valves Control and Automation Systems Industrial Safety Customer Service Technical Documentation Aftersales Support

Requirements

A bachelor’s degree in Mechanical Engineering or an equivalent technical qualification and 5–10 years of field service experience are required. Candidates should have hands-on experience with industrial equipment, especially pumps, cyclones, and valves, speak English and German, and understand mechanical systems and industrial safety practices.

Benefits

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Full description

Summary

We are seeking a motivated and skilled Site Support Engineer to join our team. The successful candidate will be responsible for delivering technical support and maintenance services to our customers in the mining industry. This role requires strong mechanical engineering expertise, excellent communication skills, and a passion for providing outstanding customer service. If you're a problem-solver who thrives in dynamic environments, we encourage you to apply.

Responsibilities

  • Provide on-site technical support during installation, commissioning, and maintenance of Pumps, Cyclones, and Valves.
  • Troubleshoot mechanical issues and provide solutions to ensure reliable equipment operation.
  • Perform scheduled preventive maintenance to enhance equipment performance and lifespan.
  • Collaborate closely with project managers, engineers, and technicians to resolve complex issues and ensure timely project delivery.
  • Work actively with the sales team to support aftersales services and identify new equipment opportunities.
  • Maintain detailed records of service activities, repairs, upgrades, and retrofits using standardized documentation tools.

Qualifications

  • Bachelor’s degree in Mechanical Engineering or equivalent technical qualification.
  • Minimum of 5 - 10 years of field service experience, preferably in the mining or cement industries.
  • Hands-on experience with maintenance, repair, and inspection of industrial equipment, particularly Pumps, Cyclones, and Valves.
  • English and German Speaking
  • Strong understanding of mechanical systems; knowledge of control/automation systems is a plus.
  • Familiarity with industrial safety regulations and best practices.

What we offer

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply – the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photograph from your application materials. Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible. All suitable candidates shall be subject to a personal suitability check which shall include but not be limited to a criminal record check, citizenship check, qualification verification and employment verification.

Gross Annual Total Compensation: 50.000 Euro - 68.000 Euro

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