About the role

The IT Infrastructure Project Manager is responsible for managing end-to-end delivery of infrastructure projects including network, hosting, and cloud migrations. They must coordinate with cross-functional teams, manage project budgets and timelines, and ensure smooth transitions into operational support.

What they look for

IT Infrastructure Project Management Agile Scrum Waterfall ServiceNow Network Upgrades Data Center Modernization Cloud Migration Stakeholder Management ITSM ITIL Project Planning Budgeting Risk Management Infrastructure Delivery

Requirements

Candidates must have 3-5 years of experience in IT infrastructure project management and a bachelor's degree in a related field. Proficiency in Agile, Scrum, Waterfall methodologies and experience with ServiceNow are required.

Full description

Position Summary

The IT Infrastructure Project Manager is responsible for delivering infrastructure projects across Network, Platform & Hosting, and related IT domains. This role applies established project management methodologies (Agile, Scrum, and Waterfall) to plan, execute, and deliver projects within scope, timeline, and budget. At this level, the role requires solid functional knowledge, ability to solve straightforward project challenges, and operate with moderate guidance while building deeper expertise in infrastructure delivery and organizational processes.

Key Responsibilities

Project Delivery & Execution

Manage end-to-end delivery of IT infrastructure projects (network upgrades, data center/hosting modernization, cloud migrations, etc.)
Develop and maintain project plans, schedules, budgets, and resource allocations
Identify risks, issues, and dependencies; track mitigation actions
Ensure adherence to scope, timelines, and quality standards

Stakeholder Management

Coordinate with cross-functional teams (Network, Platform, Security, EUC, Service Desk)
Communicate project status, risks, and updates to stakeholders and leadership
Facilitate governance forums, steering updates, and status reporting

Methodology & Tools

Apply Agile (Scrum), hybrid, and traditional (Waterfall) delivery methodologies based on project needs
Use ServiceNow for demand, project tracking, change management, and reporting
Utilize standard PM tools for scheduling, documentation, and reporting

Operational Alignment

Align projects with IT operational processes (incident, change, release management)
Ensure smooth transition of delivered solutions into operations and support teams
Support continuous improvement through lessons learned and process optimization

Required Skills

Experience managing IT infrastructure projects (Network, Hosting, Platform, Cloud)
Working knowledge of Agile/Scrum and traditional project delivery methodologies
Hands-on experience with ServiceNow (Project/ITSM modules preferred)
Solid understanding of infrastructure environments (data centers, cloud platforms, enterprise networks)
Strong coordination and stakeholder management skills
Ability to manage multiple tasks and priorities in a structured environment

Behavioral Competencies

Problem solving using established approaches and prior experience
Clear communication of complex information in straightforward scenarios
Collaboration and teamwork across technical and business stakeholders
Attention to detail and structured execution

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
3-5 years of experience in IT project management within IT infrastructure delivery
PMP / PRINCE2 / Scrum certification (preferred)

Nice To Have

Experience with large-scale transformation or outsourcing programs
Exposure to enterprise tools (ServiceNow, Azure/AWS, monitoring platforms)
Familiarity with ITIL practices

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