School Zones Support Engineer

You’re excited by opportunities to explore your potential and try something new.

If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers.

In this role, you'll:

Transport for NSW is seeking a School Zones Support Engineer to play a critical role in supporting and enhancing the School Zones Flashing Lights network across NSW. This position is responsible for ensuring the ongoing reliability, availability, and performance of a safety-critical technology environment that helps protect students and communities every day.

As the technical lead for operational support activities, you will manage incident resolution, monitor system performance, coordinate system changes, and work closely with internal stakeholders, service providers, and contractors to maintain service continuity. You will also contribute to asset lifecycle planning, technical project delivery, and continuous improvement initiatives, leveraging automation and emerging technologies to improve operational efficiency and system outcomes.

This is an excellent opportunity for a technically minded professional who enjoys working in a complex operational environment, solving problems, and driving improvements across critical technology infrastructure that delivers tangible benefits to communities throughout NSW.

For more information on this position and business unit, view the role description and information pack.

About you

You are an experienced support engineer or technical specialist with a strong background in operational support, service delivery, or infrastructure environments. You have excellent troubleshooting and analytical skills, enjoy working with stakeholders across multiple teams, and can confidently manage competing priorities in a fast-paced environment.

You bring a continuous improvement mindset and are passionate about using technology, automation, and data-driven insights to improve operational performance. Experience supporting critical systems, working with infrastructure assets, and applying service management best practices such as incident and change management will set you up for success in this role.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Tuesday 3 November 2026

For more information about this role, please contact LEXI.ROWLANDS@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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