Solutions Engineer - Kenya

Meet the Team:

 Cisco's Solutions Engineering team is at the forefront of innovation, empowering our customers to transform their businesses through cutting-edge technology. We are a dynamic group of technical experts who collaborate closely with sales teams to understand customer challenges and design robust, scalable solutions. Our work directly impacts Cisco's success by translating complex technical capabilities into tangible business value, helping shape the future of connectivity and digital transformation. Join us to make a significant impact on our customers' journey.

Your Impact:

 As a Solutions Engineer based in Kenya, you will be a critical technical advisor, providing primarily pre-sales support for the development and implementation of complex products and solutions.

You will leverage your in-depth products and solutions knowledge to deliver compelling technical expertise to sales staff and customers through engaging presentations and product demonstrations.

You will assist sales teams in assessing the potential application of Cisco solutions to meet specific customer needs, preparing detailed product specifications, and creating comprehensive design and implementation specifications for intricate solutions.

Your role will involve building proof of concept PoCs or rapid demos to demonstrate feasibility, providing expert consultation to prospective users, and validating product capabilities, ultimately driving successful customer engagements and business growth.

AI knowledge and usage will also be required.

English presentation skills and interpersonal skills are a must for customers and partners communications, relationship building and driving results.

 

Minimum Qualifications

• Reside and be authorized to work in Kenya.
• Proven experience in pre-sales technical support for complex IT solutions.
• Strong understanding and practical experience with networking and Security technologies. Strong understanding and experience on Data Center and Collaboration are a plus.
• Ability to articulate complex technical concepts clearly and effectively to diverse audiences.
• Demonstrated ability to assess customer needs and design appropriate technical solutions.

Preferred Qualifications

• 5-7+ years of experience working as a Solutions Engineer or in a similar technical pre-sales role.
• Fluency in English as a must.
• Proven experience in solution engineering, including designing and implementing complex technical architecture.
• Cisco certifications (e.g., CCNA, CCNP, CCIE) are a plus.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.