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FIRSTNET GLOBAL LLC

SRE / Observability Engineer

FIRSTNET GLOBAL LLC Irving, Texas, United States

Information Services · 11-50 employees

3 d ago
sre Mid (2-5 yrs) Full-time United States
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About the role

The SRE/Observability Engineer will establish monitoring, logging, and alerting for the VMware-to-OpenShift migration program. They will also provide migration telemetry, support incident triage, and generate technical evidence for migration acceptance.

What they look for

SRE Observability Red Hat OpenShift KubeVirt Kubernetes Prometheus Grafana Alertmanager Logging Alerting Capacity analysis Incident triage Troubleshooting Scripting Automation Dashboard development

Requirements

Candidates must have hands-on experience with Red Hat OpenShift, Prometheus, and Grafana. Strong skills in infrastructure monitoring, troubleshooting, and automation are required to support migration pipelines and platform health.

Benefits

401(k) Company parties Competitive salary

Full description

Benefits:

  • 401(k)
  • Company parties
  • Competitive salary

SRE / Observability Engineer Location: Irving, TX Program: Platform Diversification / VMware to OpenShift Virtualization Migration

Job Summary We are looking for an SRE / Observability Engineer to establish monitoring, logging, alerting, and operational visibility for the VMware-to-OpenShift Virtualization migration program. The engineer will provide migration telemetry, detect infrastructure and VM health issues early, support rapid fault isolation, and generate technical evidence for migration acceptance.

Key Responsibilities Instrument OpenShift clusters, KubeVirt, MTV, storage, and network components for monitoring.

Configure and maintain Prometheus and Grafana monitoring.

Implement alerts for migration failures, transfer throughput, capacity, node pressure, and VM availability.

Monitor migration pipelines and identify performance bottlenecks.

Collect and analyze logs, metrics, Kubernetes events, and relevant operational telemetry.

Support incident triage and root-cause analysis for migration and infrastructure issues.

Define and monitor service-level objectives (SLOs) and relevant operational indicators.

Build dashboards for migration progress, infrastructure health, and workload availability.

Automate monitoring, reporting, and evidence collection where appropriate.

Provide technical acceptance evidence and operational handover documentation.

Collaborate with platform, migration, storage, and network engineering teams.

Support platform foundation, pilot migrations, production migration waves, and hypercare.

Required Technical Skills Experience with SRE, observability, or infrastructure monitoring.

Hands-on experience with Red Hat OpenShift monitoring.

Knowledge of KubeVirt and Kubernetes events.

Experience with Prometheus and Grafana.

Familiarity with logging and alerting platforms, including Alertmanager.

Understanding of SLOs, capacity analysis, and incident triage.

Experience monitoring VM availability, storage, network health, and data-transfer performance.

Strong troubleshooting and log/metrics analysis skills.

Scripting and automation experience.

Ability to develop operational dashboards and monitoring reports.

Lifecycle Participation Platform foundation, pilot migration,all migration waves, hypercare, and steady-state operational handover.

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