Support Data Analyst

Support Data Analyst

Job Summary

We are seeking a Support Data Analyst to join a dynamic Data Operations team focused on ensuring data quality, resolving data discrepancies, and supporting healthcare analytics platforms. This role plays a key part in maintaining data integrity and operational efficiency while contributing to IQVIA's mission of advancing healthcare through data-driven insights.

Key Responsibilities

• Analyze and troubleshoot incidents and data-related issues.
• Investigate data discrepancies and determine root causes.
• Document, communicate, and provide analysis of data quality issues.
• Create and execute SQL queries for data validation and verification purposes.
• Review application code and identify technical solutions or workarounds when necessary.
• Monitor data trends and communicate findings and recommendations effectively.
• Collaborate with cross-functional teams to support production operations and change requests.
• Apply operational support best practices, including ITIL-based processes.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 2–3 years of experience writing and troubleshooting SQL queries.
• Hands-on experience with: • Databricks
• Hadoop
• Spark (Scala-based environments)
• PySpark (Python)
• Snowflake
• Kubernetes

• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Strong verbal and written communication skills.
• Advanced proficiency in Microsoft Excel and other Microsoft Office applications.

Preferred Qualifications

• Experience with Hive, Impala, DBeaver, Kafka, CML, or Java.
• Knowledge of healthcare data and healthcare-related systems.
• Familiarity with production support environments and operational processes.

Ideal Candidate

The successful candidate is a proactive and detail-oriented professional with a passion for data analysis and troubleshooting. They thrive in a collaborative environment, demonstrate strong business and technical acumen, and are motivated to continuously learn and solve complex problems.

Working Conditions

• Fully remote position.
• Supports teams across Latin America.
• Working hours aligned with the U.S. schedule (9:00 AM – 6:00 PM EST).

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.