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IT Support Engineer

Training Basket Noida, Uttar Pradesh, India · ₹240K–₹300K/yr

IT Services and IT Consulting · 11-50 employees

15 h ago
support-engineer Junior (0-2 yrs) Full-time India
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About the role

Manage and maintain IT infrastructure including servers, network devices, and Active Directory. Provide technical support to end users for hardware, software, and connectivity issues.

What they look for

IT Support Desktop Support System Administration Windows OS Active Directory Microsoft Outlook Networking LAN/WAN Routers Wi-Fi Printers File Servers RAID Storage Systems Troubleshooting Problem-solving

Requirements

Requires 1-2 years of experience in IT support or system administration. Candidates must have strong knowledge of Windows OS, networking, and common business applications.

Full description

-Manage and monitor RAID storage servers to ensure data availability and performance.

-Administer and maintain File Servers, including user permissions and shared folders.

-Configure, manage, and troubleshoot Wireless Access Points (APs).

-Configure and maintain routers, including LAN/WAN connectivity and basic network troubleshooting.

-Manage Active Directory (AD), including user creation, password resets, group management, and Organizational Units.

-Configure and support Microsoft Outlook, including email setup, PST/OST management, and troubleshooting.

-Resolve IT support issues related to desktops, laptops, printers, network connectivity, and software.

-Install, configure, and maintain Windows operating systems and business applications.

Provide technical support to end users and ensure timely issue resolution.

-Perform routine system health checks, preventive maintenance, and troubleshooting to minimize downtime.

Requirements

-1–2 years of experience in IT Support / Desktop Support / System Administration

-Good knowledge of Windows OS, Active Directory, Microsoft Outlook, and basic networking.

-Hands-on experience with LAN/WAN, routers, Wi-Fi, printers, and file servers.

-Basic understanding of RAID/storage systems.

Strong troubleshooting and problem-solving skills.

-Good communication and end-user support skills.

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