Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Apache Spark Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain service reliability and support business continuity effectively.

Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to ensure timely resolution of system issues. - Document troubleshooting steps and solutions to build a knowledge base for future reference. - Assist in the implementation of system updates and patches to improve application stability. - Support junior team members by sharing knowledge and providing guidance when needed.

Professional & Technical Skills: - Must To Have Skills: Proficiency in Apache Spark. - Strong understanding of distributed computing concepts and big data processing frameworks. - Experience in diagnosing and resolving performance bottlenecks in large-scale data applications. - Familiarity with monitoring tools and log analysis to identify system anomalies. - Ability to work with complex data pipelines and troubleshoot data flow issues. - Good communication skills to effectively collaborate with technical and non-technical stakeholders.

Additional Information: - The candidate should have minimum 3 years of experience in Apache Spark. - This position is based at our Indore office. - A 15 years full time education is required.

15 years full time education

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