Project Manager - Order to Cash (OTC)

Project Manager – Order to Cash (OTC)

Program: AmpliFi ERP Upgrade Program Location: India (Onsite/Hybrid, per program requirements) Engagement Type: Contract Experience Level: Mid-Level (typically 6–10 years)

Position Overview The OTC Project Manager will lead the order-to-cash workstream, covering sales order processing, billing, accounts receivable, and collections. This role ensures the redesign and implementation of OTC processes support business continuity and improved customer experience.

Key Responsibilities

• Develop and manage the project plan, timeline, and deliverables for the Order to Cash workstream.

• Schedule and facilitate status meetings, domain meetings, steering committee and workshop specific to OTC.

• Partner with sales operations, billing, and credit/collections teams to define future-state processes and requirements.

• Coordinate configuration, testing, and validation of order management, billing, and AR modules.

• Manage customer master data readiness activities in coordination with the Data workstream.

• Track dependencies with other workstreams (e.g., R2R for revenue recognition, Data for customer master).

• Lead status meetings, prepare reporting, and support steering committee updates for O2C.

• Coordinate UAT planning and execution with business stakeholders and end users.

• Support training, communications, and change management for O2C process changes.

Program-Level Responsibilities:

• Adhere to AmpliFi program governance, PMO standards, and reporting templates/cadence.

• Participate in cross-workstream coordination meetings to manage interdependencies.

• Escalate risks and issues through defined program governance channels.

• Support overall cutover planning, go-live readiness, and post-go-live stabilization for assigned domain.

Required Qualifications

• Bachelor's degree in Business, Finance, Supply Chain, or related field.

• 6–10 years of project management experience, including at least 3 years in order management, billing, or accounts receivable transformation.

• Familiarity with ERP OTC modules (e.g., Oracle Order Management).

• Understanding of end-to-end order-to-cash cycles, revenue recognition basics, and credit/collections processes.

• PMP, PRINCE2, or equivalent certification preferred.

• Strong stakeholder management skills, particularly with commercial and customer-facing teams.

• Excellent written and verbal communication skills in English.

• Proficiency in project management tools (e.g., Jira, Smartsheet) and collaboration platforms (e.g., MS Teams, SharePoint).

• Ability to work across time zones with global stakeholders (onshore/offshore coordination).

Strong facilitation, negotiation, and conflict-resolution skills.