ME Technical Product Manager II

Job Description

At Omise, we believe the digitalization of the economy has opened up the world and offers endless opportunities to grow and make meaningful connections with one another. Omise is powered by its payment infrastructure sister company, Omise Payment Holdings, which provides one-stop online payment solutions.

Omise connects people, businesses and society in innovative ways to provide fair and open access to a growing economic ecosystem under its vision of enabling access to the digital economy for everyone. We are on a mission to make digital finance seamless and borderless for people and businesses. Our solutions are used by thousands of companies worldwide including Toyota, ByteDance, ICBC, SCB, True, Allianz Ayudhya, McDonald’s, BMW, King Power and Pomelo.

We are obsessed with solving financial coordination problems and developing new business models and technology that enable businesses to grow. We focus on addressing financial complexities and chokepoints by offering seamless and borderless solutions for our customers because we want them to focus on their core business and value proposition. 

As a value-driven organization, we are dedicated to selecting and retaining the sharpest minds across all functions. Help us make digital finance seamless and borderless for people and businesses. 

Why we need you

As Omise continues to scale our products and platforms across Asia, our product teams are growing to support increasing complexity and impact. We are seeking a strategic and technically adept Technical Product Owner to drive the agile delivery of our Unity Platform. This role owns the product backlog and partners closely with the Scrum team to translate business needs into clear, actionable user stories, ensuring merchants, partners, and internal teams have seamless, secure, and efficient tools for onboarding, account management, and day-to-day operations.

What you will be doing

Product Strategy & Roadmap

Communicate and share the product vision and roadmap for the merchant/partner portal, onboarding experience, and internal customer management system, translating strategic priorities into a well-groomed, prioritized product backlog that aligns with company goals and customer needs.

Product Backlog Management

• Own and continuously groom the product backlog, prioritizing items by business value, customer impact, and technical dependencies.

• Write clear, well-defined user stories and acceptance criteria that translate business requirements into actionable, sprint-ready work.

Sprint Planning & Execution

• Participate in sprint planning, backlog refinement, and estimation sessions with the Scrum team, ensuring stories are clearly scoped and estimable.

• Define sprint goals and confirm backlog items meet the definition of ready before each sprint begins.

Agile Ceremonies & Team Collaboration

• Attend and actively contribute to daily stand-ups, sprint reviews, and retrospectives, representing the voice of the customer throughout the development cycle.

• Partner with the Engineering Team to remove blockers, manage dependencies, and support continuous improvement in team velocity and delivery quality.

Stakeholder Collaboration 

• Work cross-functionally with Sales, Onboarding, Merchant/Partner Support, Compliance, and Risk teams to gather input and validate backlog priorities.

• Serve as the primary point of contact between stakeholders and the Scrum team, managing expectations on scope, priority, and delivery timelines.

Customer-Centric Development

• Analyze customer feedback and usage data to inform backlog prioritization and story creation.

• Review completed work against acceptance criteria each sprint, accepting or rejecting increments to ensure products meet usability, reliability, and compliance standards.

Compliance & Security

• Ensure the merchant/partner portal, onboarding flows, and internal customer management system comply with PCI-DSS, GDPR, and other relevant regulations.

• Partner with InfoSec and Legal teams to manage risk and data privacy.

You

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, Business, or related field.

• 5+ years of experience in product management or product ownership, with at least 2 years operating as a Product Owner in an Agile/Scrum environment, ideally within fintech, payments, or B2B portal/onboarding products.

Technical Proficiency 

• Understanding of APIs, SDKs, cloud infrastructure, and microservices.

• Familiarity with payment processing systems and merchant/partner portals.

Product Expertise

• Experience with onboarding, reporting and transaction flows.

• Knowledge of virtual terminals, POS systems, hosted payment pages, and payment gateways. 

Tools & Methodologies

Deep proficiency in Agile/Scrum methodologies, including backlog management, user story writing, acceptance criteria, and sprint ceremonies. Experience with backlog and delivery tools like Jira, Confluence, Figma, Postman, and analytics platforms. Soft Skills

• Excellent communication and stakeholder management skills.

• Strong analytical and problem-solving abilities. 

• Ability to prioritize and manage multiple initiatives in a fast-paced environment.

• Skilled at writing clear acceptance criteria and definitions of done to align engineering and stakeholder expectations.

Preferred Qualifications

• Certified Scrum Product Owner (CSPO) or equivalent Agile certification (e.g., Professional Scrum Product Owner).

• Experience with merchant or partner onboarding workflows, KYC/KYB, and account management systems.

• Familiarity with UX/UI design collaboration for self-service portals and internal admin/back-office tools.

How to apply

If you liked what you read and believe to be up for the challenge, we'd be pleased to welcome you to the recruitment process for this position. Simply click on apply and submit your contact info. Afterward, this will happen next:

• The hiring team will review your application

• 2-3 Interviews with the hiring team, People Operations team and all stakeholders involved in the process

Why you’ll love it here

• Work with other talented, ambitious international colleagues who love their craft

• A modern and well-equipped work environment

• Flexible working hours

• A medical healthcare plan and annual health check-up

• A friendly bunch of colleagues

What we believe in

• We cultivate teamwork and a trust-based working culture

• We celebrate diversity and continuous improvement

• Giving our employees the opportunity and create for their own success

About Omise

• Founded in 2013, 500 people

• Headquartered in Japan, with operational headquarters in Bangkok and  offices in Singapore, Indonesia, and Malaysia.

• Raised over $236M of funding to date from institutional investors including SCB10X, SPARX Group Co. Ltd., Toyota Financial Services Corporation, JIC Venture Growth Investments, MUFG Bank, Mars Growth Capital,  Ascend Venture Group, and more

• Won Digital Startup of the Year at Digital Thailand Big Bang 2017

• Won Forbes Japan Startup of the Year 2018

• Won 3 awards from International Business Magazine Award 2020

• Most Innovative Electronic Payment Platform for Singapore

• Most Innovative Seamless Transactions Provider for Singapore

• Best Payment Solutions Provider in Singapore

• Won Mizuho Innovation Award 2022 (Q2)

Life at Omise

Nearly 500 employees work from our six office locations as well as remotely from home or co-working spaces. While we are a global company, a lot of our thinking goes into how to solve payment problems at the hyper-local level to help businesses scale and reach their customers. 

Our core values — simple, real, and beautiful serve as our North Star and are integrated into how we work and the results of our work. 

At Omise, we empower people to embrace project-ownership and take initiative. We love to see our employees act as the owner of the outcome and confidently provide solutions to each challenge, taking a collaborative teamwork approach. Our fellow employees are encouraged to discuss and share ideas, and are given the freedom to explore all areas of their work, in order to achieve the expected results.

People at Omise are from different backgrounds and together, we contribute to creating an inclusive, friendly, and safe working environment. As a company, we embrace diversity and value open discussions, a learning mindset, professionalism, and respect. “Growing with us” means to celebrate the challenges and to always look for opportunities to learn, develop your skills, and move one step forward each day. If this is the work environment you are looking for, then get in touch with us.

We look forward to hearing from you. Omise embraces diversity and nourishes an open and inclusive work environment. We are home to over 35 nationalities and all decisions to hire, promote or discharge are based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other applicable legally protected characteristics.

* Discover how Omise prioritizes and protects your privacy and data by clicking HERE to explore our Human Resources privacy policy before you embark on your journey with us.