Systems Analyst (Web)

Founded in 1989, Hong Kong Metropolitan University (HKMU) is a modern, vibrant and dynamic university. We tailor our professional programmes to adapt to market trends and meet industry needs, thus providing our students with quality professional education and clear career paths. Being the first University of Applied Sciences (UAS) in Hong Kong, we pledge to play a pioneering role in enhancing recognition of vocational and professional education and training, and nurturing talents with both applied skills and knowledge.

As a faculty-driven, student-centred university in support of innovative teaching and learning, strategic research, and stakeholder outreach to provide maximum benefit to our communities, we conduct research that advances knowledge and enhances teaching, focusing on strategic areas, including digital humanities and literature, international business, gerontechnology, personalised care, smart city, open and innovative education, and bilingual learning and teaching.

HKMU is becoming an ever more vital link in addressing and helping Hong Kong to solve many difficult challenges – as part of our involvement in, and commitment to, the ‘metropolis’ of Hong Kong. Our plans to expand into the Greater Bay Area (GBA) will also cultivate talent to serve Hong Kong and the wider metropolitan GBA.

For more information about the University, please visit https://www.hkmu.edu.hk.

We are now looking for a suitable person to fill the following position in the Information Technology Office:

Systems Analyst (Web)

Major Duties and Responsibilities

The appointee will be responsible mainly for the following:

• Developing, maintaining, and supporting backend components for the University’s web services and WordPress-based platforms;

• Maintaining and optimizing MySQL databases, including performance tuning, query optimization, indexing, and routine database maintenance;

• Supporting WordPress plugin development, customization, upgrades, testing, and troubleshooting;

• Developing and integrating APIs for web applications, third-party systems, and internal services;

• Assisting in the administration and optimization of related database tools and backend utilities;

• Supporting website stability, scalability, and performance through monitoring, troubleshooting, and technical improvements;

• Assisting in cloud-based hosting and deployment tasks, with exposure to Microsoft Azure environments;

• Applying security best practices in system design, access control, patching, and vulnerability mitigation;

• Participating in stress testing, load testing, and performance validation to ensure web service reliability;

• Working closely with frontend, infrastructure, and content teams to deliver secure and efficient web solutions; and

• Performing any other duties as assigned.

Candidates

Candidates should possess the following qualifications, experience and competence:

• A recognised degree in Computer Science, Information Technology, Software Engineering, or a related discipline;

• At least 3 years of relevant post-qualification experience in backend development, database administration, or web application support;

• Solid hands-on experience with

- WordPress plugin development, customization, and upgrade support;

- API development, integration, and troubleshooting;

- PHP, SQL, Python and related backend technologies;

- MySQL database maintenance, tuning, optimization, and troubleshooting;

- Microsoft Azure knowledge or cloud platform exposure;

- Website stress testing, performance testing, and service reliability validation;

- Security concepts and best practices in web and database environments;

• Experience in WordPress environments and enterprise web systems would be an advantage;

• Familiarity with logging, monitoring, and incident troubleshooting in production systems;

• Good analytical, problem-solving, and communication skills;

• A good team player who is proactive, detail-oriented, and able to work independently; and

• Good communication skills in both English and Chinese.

Candidates may be invited to attend a written test.

Terms and Conditions for Appointment An attractive remuneration package, including basic salary, an end-of-contract gratuity, and a discretionary incentive payment, where applicable, will be offered to the right candidates. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage will also be provided.

To Apply Candidates who are interested in joining us may submit their applications via the University’s eRecruitment System.

The personal data collected will be used for the purpose of considering your application for employment. For details, please refer to the “Personal Data (Privacy) Notice for Job Applicant” on the University’s website. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful. The University will continue to review applications until the position(s) is/are filled.