Assistant Project Manager - Emerging Growth

Description

Position Summary

State Electric Company is seeking a highly organized, customer-focused Assistant Project Manager to support day-to-day operations within our Emerging Growth sector. This role will help coordinate projects from initial customer contact through scheduling, installation, invoicing, and post-completion follow-up.

The Emerging Growth team supports a variety of electrical projects, including electric vehicle (EV) charging installations, electrical service upgrades, battery energy storage systems, and whole-home generator installations.

The ideal candidate is proactive, detail-oriented, and an excellent communicator who can manage multiple projects and priorities in a fast-paced environment. This individual will serve as a key point of contact for customers while coordinating with project managers, field personnel, vendors, and other stakeholders to ensure projects are completed efficiently, accurately, and with a high level of customer satisfaction.

Key Responsibilities

Project Coordination & Scheduling

• Coordinate EV charging, electrical service upgrade, battery storage, and whole-home generator projects from initial customer contact through completion.
• Contact customers to gather project details, confirm requirements, and collect the information necessary to develop accurate project quotes.
• Schedule site visits, assessments, and installations as needed.
• Coordinate project schedules with customers, field personnel, project managers, and other stakeholders.
• Communicate project scope, scheduling requirements, material needs, and anticipated costs to the appropriate team members.
• Monitor project progress, proactively address scheduling conflicts or outstanding requirements, and help keep projects on track.

Customer Service & Communication

• Serve as a primary customer service contact for Emerging Growth projects.
• Provide timely, professional communication regarding project timelines, scheduling, updates, and next steps.
• Follow up with customers after project completion to confirm satisfaction and address any outstanding concerns.
• Maintain accurate customer records, project documentation, and communication history.
• Build positive customer relationships through responsiveness, professionalism, and consistent follow-through.

Materials & Purchasing

• Purchase and coordinate the delivery of electrical materials and equipment required for Emerging Growth projects.
• Communicate with vendors and suppliers regarding pricing, availability, and delivery timelines.
• Coordinate material requirements with field personnel and project managers to help prevent delays.
• Verify that purchases are accurately documented and assigned to the appropriate projects.

Invoicing & Administrative Support

• Prepare and submit customer invoices for completed projects in a timely and accurate manner.
• Support the accounting process by ensuring project costs, material purchases, invoices, and other financial records are properly documented and allocated.
• Monitor outstanding invoices and assist with customer follow-up and collections.
• Maintain accurate project tracking records, schedules, and documentation.
• Assist with other project management and administrative tasks as needed to support the growth and efficiency of the department.

Qualifications & Experience

• 2+ years of experience in customer service, project coordination, construction/electrical administration, or a related field preferred.
• Strong organizational, communication, and follow-up skills.
• Ability to manage multiple projects, schedules, and deadlines simultaneously.
• Strong attention to detail and accuracy in data entry, documentation, billing, and recordkeeping.
• Proficiency with Microsoft Office, particularly Outlook and Excel.
• Strong customer service skills and ability to communicate professionally with customers, municipalities, vendors, and field personnel.
• Ability to understand project costs, materials, invoices, and basic financial information.
• Experience with electrical, construction, EV charging, utility rebate programs, or municipal projects is a plus.

Key Attributes

• Organized and dependable
• Customer-focused
• Detail-oriented
• Strong communicator
• Proactive problem solver
• Effective at managing multiple priorities
• Comfortable working with both office and field teams

Business hours:

Monday through Friday, 7:30 am to 4:00 pm.

Top benefits or perks:

As a team member at State Electric, you'll enjoy:

• Friendly atmosphere with colleagues who support each other to be the best that they can be.
• Comprehensive benefits package, including health, vision and dental insurance, short & long term disability
• Company matched retirement plans (401k).
• Paid time off & Major Holiday pay

Location:

State Electric HQ is located in Holly, Michigan, a great rural setting close to many modern-day amenities and family-oriented activities. Minutes from the Village of Holly, Ortonville, Clarkston, and Grand Blanc areas.

Contact/application information:

To be considered for our next round of interviews, please submit your resume to kristinad@statecontractingus.com. If we accept your application, we'll be in touch to schedule an interview. We look forward to hearing from you.

Job Type: Full-time

Pay: $18.00 - $30.00 per hour (depending on experience)

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Requirements

Candidate Requirements:

• Strong analytical and problem-solving skills.
• Proficient computer skills.
• Outstanding communication skills, both written and verbal.
• Exceptional customer service skills.
• Detail-oriented.
• Hands on electrical, mechanical or construction knowledge is advantageous but not required.