JobCubby JobCubby
Sign up
Digitide Solutions Limited

Desktop Support Engineer

Digitide Solutions Limited Gurugram, Haryana, India

IT Services and IT Consulting · 10,001+ employees

6 d ago
support-engineer Junior (0-2 yrs) Full-time India
Create a free account to apply — email only, no card. You can also save this posting or score it against your profile with AI.

Applying here? Try the free cover letter tool — paste this posting and your résumé, no account needed.

About the role

The engineer is responsible for installing, maintaining, and troubleshooting hardware, software, and network connections. They also manage system deployments, user accounts, and document technical requests using helpdesk tools.

What they look for

Technical Troubleshooting Hardware Maintenance Software Installation System Deployment Active Directory User Administration ServiceNow Windows MacOS Linux DNS DHCP TCP/IP VPN Configuration Communication Problem-solving

Requirements

Candidates must possess a graduate degree and have proficiency in Windows, macOS, and Linux environments. Strong knowledge of networking protocols and excellent soft skills are required for this role.

Full description

IT professional who installs, maintains, and troubleshoots computer hardware, software, and network connections for an organization.

Responsibilities

  • Technical Troubleshooting: Resolve hardware, software, and printer issues via remote access or on-site deskside support.
  • System Deployment: Set up, configure, and image workstations and laptops for new employees.
  • User Administration: Manage user accounts, password resets, and access permissions using Active Directory
  • Ticket Management: Track, log, and document technical requests and solutions using helpdesk tools like ServiceNow
  • Operating Systems: Proficiency in Windows, macOS, and Linux environments.
  • Networking: Knowledge of DNS, DHCP, TCP/IP, and VPN configuration.
  • Soft Skills: Strong communication, problem-solving, and customer-service focus.

Qualifications

Graduate

Similar roles