Product Manager Savings

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

We are currently seeking an experienced professional to join our team in the role of Product Manager, Savings. Help shape and manage the Savings products customers rely on to meet their goals and weather setbacks. The Savings team is responsible for managing over £170bn in balances playing a key role in the RBW bank strategy.

You’ll work across our Instant Access Savings product range supporting the day-to-day management and performance of the UK retail savings portfolio, contributing to product and proposition change, and delivering annual commercial objectives. You’ll work across the business to improve customer outcomes while ensuring products remain compliant, well controlled and competitive.

In this role you will:

• Support the UK savings portfolio’s commercial performance, delivering balance sheet, income and customer objectives while managing products throughout their lifecycle and meeting customer, operational, regulatory and commercial requirements.
• Monitor customer behaviour, market trends and competitor propositions, turning insights into recommendations, product improvements and opportunities to simplify processes, strengthen controls, reduce risk and improve customer experience.
• Support product change from defining customer and business needs through to implementation and post-launch review, acting as a subject-matter expert for change teams and collaborating with key business functions.
• Provide timely product support, resolve customer and operational issues, and prepare clear analysis, recommendations and updates for stakeholders and governance forums, escalating risks promptly.
• Ensure products and activities comply with applicable laws, regulation, Consumer Duty, internal policies and HSBC’s risk-management framework.

To be successful in this role you should meet the following requirements:

• Experience in product management, propositions, commercial management related role
• An understanding of UK retail savings products, customer needs and the competitive market

• Strong customer focus, with the judgement to balance customer outcomes, commercial priorities and regulatory requirements

• Good analytical and problem-solving skills, with the ability to turn information into clear recommendations and actions

• Excellent communication and stakeholder-management skills, with confidence working across different teams and levels of seniority

• The ability to manage multiple priorities, meet deadlines and maintain attention to detail in a changing environment combined with a proactive approach, taking ownership of issues and working through to practical resolution

If you are a contractor, please apply here

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please click this link.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.