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Heathrow

Operational Product Analyst

Heathrow Greater London, England, United Kingdom

Airlines and Aviation · 5,001-10,000 employees

7 h ago
product-analyst Mid (2-5 yrs) Full-time United Kingdom
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About the role

The Operational Product Analyst will analyze operational data to identify trends and improvements while collaborating with technology teams to design digital tools. They are responsible for translating business needs into product requirements and monitoring performance to enhance airport efficiency.

What they look for

Data analysis Problem-solving Digital product management Operational systems Technical translation Stakeholder engagement Communication Attention to detail Data visualization Reporting tools Continuous improvement Requirement gathering Performance measurement

Requirements

Candidates must possess strong analytical and problem-solving skills with experience in digital products or operational systems. Effective communication, stakeholder engagement, and proficiency in data visualization tools are essential for this role.

Full description

As an Operational Product Analyst at Heathrow, you will play a key role in improving how our airport operates by turning data and insight into practical solutions.

You’ll work with teams across the airport to understand operational challenges, identify opportunities for improvement, and help shape the tools and products that make every journey smoother. This role is central to ensuring Heathrow continues to deliver efficient, safe, and seamless experiences for passengers and colleagues alike

Click here to view the job spec: HAL_D_Operational Product Analyst.docx

Responsibilities

  • Analysing operational data to identify trends, risks, and opportunities for improvement.
  • Working with product and technology teams to design and refine digital tools that support airport operations.
  • Translating business needs into clear product requirements and performance measures.
  • Collaborating with operational teams to test and implement new solutions effectively.
  • Monitoring product performance and recommending enhancements based on evidence and feedback.
  • Supporting continuous improvement initiatives that enhance operational efficiency and passenger experience.

Qualifications

  • Strong analytical and problem-solving skills with the ability to interpret complex data.
  • Experience working with digital products or operational systems in a fast-paced environment.
  • Ability to translate technical information into clear, actionable insights.
  • Effective communication and stakeholder engagement skills.
  • Attention to detail and a structured approach to managing multiple priorities.
  • Comfortable working with data visualisation or reporting tools.

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