Technical Sales Engineer - Thermal
Vertiv Westerville, Ohio, United States
Appliances, Electrical, and Electronics Manufacturing · 10,001+ employees
About the role
The Technical Sales Engineer supports thermal equipment sales by leading customer presentations, design discussions, and technical training sessions. They also manage relationships with key engineering firms and provide industry feedback to product managers to drive product improvements.
What they look for
Requirements
Candidates must have at least 5 years of technical experience in the chilled water industry and deep knowledge of HVAC and mechanical building systems. A bachelor's degree in engineering, business, or a related field is required, along with strong sales presentation and problem-solving skills.
Full description
POSITION SUMMARY
The Technical Sales Engineer - Thermal is responsible for supporting thermal equipment sales in assigned Vertiv local offices (FDOs/LVOs) and specific multi-tenant data center accounts. This support primarily consists of customer presentations, leading specific sales opportunities, and delivery of technical training.
RESPONSIBILITIES
- Support local offices and national customers in design discussions to establish Vertiv as basis of design
- Maintain consistent relationships with key engineering firms within assigned territory and track Vertiv performance
- Consistently evaluate and improve the technical selling competency in local sales offices through ongoing thermal systems training.
- Actively participating in customer visits through presentations and entertainment
- Participate as needed in account planning efforts and engagement strategies for key clients.
- Represent Vertiv at industry conferences, seminars, and customer presentations.
- Stay updated on evolving industry trends, materials, and technologies to maintain Vertiv’s competitive edge.
- Provide industry feedback to product managers for product improvements and roadmaps.
ADDITIONAL RESPONSIBILITIES
- Provide escalation support for customer requests not addressable by local sales teams
- Mentor early career Vertiv employees within technical sales team
QUALIFICATIONS
- 5+ years of chilled water industry technical experience with sales experience preferred.
- Technical knowledge of HVAC and mechanical building systems and applications.
- Deep market dynamics and industry knowledge.
- Proven track record of influencing engineering accounts.
- Experience working with sales offices
- Salesmanship and self-confidence to deal with stressful customer relationship issues.
- Excellent sales presentation skills.
- Strong problem-solving skills and ability to translate technical challenges into actionable plans.
- Bachelor’s degree in engineering, business, or related field of study (or equivalent combination of education and experience).
PHYSICAL & ENVIRONMENTAL DEMANDS
- No special physical requirements
TIME TRAVEL REQUIRED
- 0-10%
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.
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