Accenture

Application Support Engineer

Accenture Bengaluru, Karnataka, India

Business Consulting and Services · 10,001+ employees

Oct 19
support-engineer Senior (5-10 yrs) Full-time India
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About the role

The Application Support Engineer acts as a software detective to identify and resolve issues within critical business systems. They are responsible for team leadership, stakeholder coordination, and monitoring system performance to ensure operational stability.

What they look for

Microsoft SQL Server Microsoft SQL Server Administration Database Query Optimization Performance Tuning Troubleshooting Database Security Database Integrity Backup And Recovery Disaster Recovery Team Management Stakeholder Coordination Mentoring System Monitoring Problem Solving

Requirements

Candidates must have a minimum of 8 years of experience with Microsoft SQL Server and possess strong database administration skills. A 15-year full-time education qualification is mandatory for this role.

Full description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft SQL Server Good to have skills : Microsoft SQL Server Administration Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous interaction with different teams to understand system intricacies and deliver timely solutions that maintain business continuity and enhance system reliability.

Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate with stakeholders to prioritize and address system issues effectively. - Mentor junior team members to develop their technical and problem-solving skills. - Monitor system performance and recommend improvements to enhance stability and efficiency.

Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft SQL Server, Microsoft SQL Server Administration. - Good To Have Skills: Experience with Microsoft SQL Server Administration. - Strong knowledge of database query optimization and performance tuning. - Ability to troubleshoot complex database and application issues. - Experience in managing and maintaining database security and integrity. - Familiarity with backup, recovery, and disaster recovery processes related to database systems.

Additional Information: - The candidate should have minimum 8 years of experience in Microsoft SQL Server. - This position is based at our BDC7B - SEZ office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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