Business Analyst

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.

What we do

HPI is unique. A respected industry leader that’s been serving customers for over 44 years, we’re known for our innovation and adaptability. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.

Our commitment extends beyond our clients to our own employees. We foster a supportive and inclusive work environment where innovation thrives. By investing in our team’s growth and well-being, we ensure they are equipped to provide exceptional service. 

What you'll do:

What you'll do:

The Business Analyst of the Operations Configuration and Technical Development (TRU) works with the Manager of Operations Configuration and Technical Development to provide support of task and set up related to HPI business and operations. This role is responsible for correspondence configuration, workflow configuration, documenting policies. Close collaboration with the Technical Development Team is imperative to ensure desired results. TRU responsibilities entail all activities necessary to ensure accurate configuration and technical set up.

What you'll bring:

• Document TRU policies and procedures
• Correspondence configuration
• Communication and collaboration within the TRU team as well as with other departments
• Workflow creation and maintenance
• Respond to internal e-mails.
• Assist with other tasks as needed
• Associate degree or equivalent work experience
• 2 - 4 years’ experience in healthcare industry

Bonus:

• Associate degree.
• Understanding of claim processing systems
• Open Office skills

Why choose us?

• We’re a people-first company and value giving back to our community. Ask us about our volunteer opportunities.

• Our space is a reflection of who we are—innovative, open and collaborative.

• We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks.

• Need to reenergize? When at our Westborough headquarters, take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.

Our Benefits Package

We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life, including:

• Medical, Dental and Vision and Prescription Drug Coverage

• Fitness Reimbursement Benefit

• Employee Assistance Program

• Flexible Spending Account & Health Savings Account

• 401(k) and Quarterly Bonuses

• Generous Paid-Time Off & Volunteering Opportunities

• Educational Assistance & Professional Development Opportunities

So, think you want to join the HPI team? We hope to hear from you!

You can read more about us at hpitpa.com/about-us/careers/

EEO/AA/M/F/Vet/Disability Employer 

*To complete for inclusion in individual personnel file:

Documented Proof to Comply with URAC:

YES