Project Manager
techcarrot FZ LLC Dubai, Dubai, United Arab Emirates
IT Services and IT Consulting · 201-500 employees
About the role
The Project Manager will lead end-to-end project delivery, including planning, scheduling, budget management, and stakeholder governance. They will also facilitate Agile ceremonies, coach teams on Scrum principles, and ensure alignment between business requirements and technical solutions.
What they look for
Requirements
Candidates must have over 8 years of IT delivery experience, including at least 5 years in Agile or hybrid project management roles. A bachelor's degree and a mandatory Scrum Master certification are required, along with proven experience in digital or SAP-led transformation projects.
Full description
Project & Delivery Management
· Manage the project from initiation to closure following the GTDP PPM&OE Project Management Plan (PMP) standards — Charter, Planning, Execution, Monitoring and Ways of Working.
· Establish and maintain the project schedule, scope, budget, quality, risks/issues, communications, vendor and resource plans; baseline and track variances with a 'get-to-green' plan when off track.
· Drive project kickoff, stakeholder identification, PMP baseline, business blueprint sign-off, SIT/UAT readiness, cutover, go-live, hypercare and closure (PMO Closure Report).
· Manage chargebacks, monthly cost reconciliation and POD/IO-level financial tracking; ensure timely chargeback initiation and approvals with Finance.
Agile / Scrum Leadership
· Coach the team on the Scrum framework, Agile values and principles to improve delivery maturity.
· Facilitate all Scrum ceremonies — Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives and Backlog Refinement.
· Remove impediments and shield the team from external distractions to ensure focused delivery.
· Partner with Technical Product Owners (TPOs) and business stakeholders to keep delivery aligned with the product vision and roadmap.
Stakeholder Management & Governance
· Act as the primary point of contact between GTDP delivery teams, business product owners, vendors and partners.
· Set expectations and align roles of team members and stakeholders early in onboarding; formalize the RACI.
· Take a pro-active approach — communicate 'current week + 1' activities and key meetings; create Teams collaboration spaces; invite only required stakeholders to meetings.
· Run Steering Committees, Program Review Boards, weekly status, and workshops with wider stakeholders; manage escalations to GTDP Program Manager / Head of PPM&OE.
· Comply with the PPM&OE Change Management, Document Management, Naming Convention, Quality Gate, Financial Management and Schedule Management processes.
Business Analysis & Solutioning
· Support discovery phases — scoping, solutioning, high-level effort estimation, and high-level timeline forecasting (workshops with internal/external teams, vendor discussions, RFI/RFP, SDAF).
· Demonstrate business analytical capability to understand product dynamics, contribute to strategic decisions, and challenge requirements where needed.
Reporting & Continuous Improvement
· Provide transparent, timely status reports on progress, risks, dependencies, cost vs forecast, and benefit realization.
· Monitor team capacity, highlight risks and flag cost/schedule variances early.
· Promote continuous improvement and contribute to Agile maturity across the Automotive portfolio.
Requirements
Must-Have
· 8+ years of overall IT delivery experience, with 5+ years as a Project Manager / Scrum Master in Agile and hybrid delivery environments.
· Proven track record of delivering digital and/or SAP-led transformation projects, ideally in Automotive (Sales, Aftersales, Parts, B2B/Tradepoint, Omnichannel) or comparable enterprise domains.
· Strong facilitation, coaching and stakeholder management skills — including senior business stakeholders at LOB Director / Head-of level.
· Hands-on experience managing multi-vendor delivery (onsite, nearshore, offshore) and integration points across SAP, digital layers (front-end, microservices, middleware/Boomi) and 3rd-party platforms.
· Working knowledge of capacity planning, delivery forecasting, CAPEX/OPEX cost drivers, chargeback and financial governance.
· Proficiency in JIRA, Microsoft Project / Project Online, Confluence, SharePoint, Teams, Visio and Power BI for reporting.
Nice-to-Have
· UAE / GCC experience
· Experience with SAP S/4HANA, RISE, EWM, Syncron, or Tradepoint platforms.
Qualifications
Bachelor's degree in Engineering, Computer Science, IT, or related discipline.
· Scrum Master certification (CSM, PSM, SAFe, or equivalent) — mandatory.
· PMP or PRINCE2 — preferred.
· Agile coaching certification is an added advantage.
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