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NCS

Cloud Support Engineer

NCS Singapore, Singapore

IT Services and IT Consulting · 10,001+ employees

6 h ago
support-engineer Mid (2-5 yrs) Full-time Singapore
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About the role

The Cloud Support Engineer will monitor system health for 120 servers and perform first-level troubleshooting for server or VM issues. They are also responsible for project resource provisioning, regular system patching, and managing common services like AD and SQL databases.

What they look for

RHEL Windows Server Administration Nutanix Ansible Tenable SC Active Directory SQL Database Veeam Backup Microsoft Configuration Manager SEPM VM Provisioning System Patching Troubleshooting Hardware Fault Management Cloud Infrastructure

Requirements

Candidates must have at least 2 years of IT industry experience with proficiency in RHEL, Windows Server, Nutanix, and Ansible. A professional-level certification in Cloud or Hyper-Converged Infrastructure from AWS, Microsoft, Google, Oracle, Nutanix, or VMware is required.

Full description

Company Description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

  • Monitor MSDC system health status of 120 servers using Tenable SC
  • Facilitate the upcoming tech refresh for mainstream system
  • Perform 1st level troubleshooting for server or VM issues
  • Escalate fault to contractors for hardware fault / software errors
  • Maintain compliance to managed systems
  • Perform VM or project resource provisioning to multi-tenants
  • Perform regular patching to managed systems
  • Manage common services such as AD, SQL DB, Veeam Backup, Microsoft Configuration Manager, SEPM

Qualifications

 

  • At least 2 years of working experience in the Information Technology industry
  • Experience in RHEL, Windows Server administration, Windows client e.g. Win OS image provisioning
  • Experience in Nutanix platform such as Prism central, Nutanix Files, Nutanix Move etc and Ansible
  • Possess at least one Cloud and/or Hyper-Converged Infra certification from AWS, MS, Google, Oracle, Nutanix or VMware of Professional level and above or equivalent
  • Only Singaporeans will be considered for this opportunity due to the nature of the project

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

 

Together, we make the extraordinary happen.

 

Learn more about us at ncs.co and visit our LinkedIn career site.

 

Scam Alert

 

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

 

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].

  • Department: Others

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