Business Analyst Lead

Orange Business is here!

About us

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

Seeking an experienced Techno-Functional Product Owner to lead the design and delivery of a cutting-edge CPQ platform, ensuring alignment between product outcomes and technical architecture in a domain-critical Telecom environment. This role is key to reducing risk, enhancing scalability, and accelerating delivery in a cloud-native microservices context. • Lead hiring and development of a high-proficiency Techno-Functional Product Owner specialized in Telecom and Access Quotation domain to drive the CPQ transformation program. • Oversee design and delivery of a high-performance, scalable API-first, cloud-native microservices CPQ platform. • Manage product and business outcomes focusing on value, usability, accuracy, and operational impact. • Define and enforce technical boundaries including API design principles, microservice integration patterns, non-functional requirements, and data/event flow management. • Collaborate closely with GPOs, business stakeholders, and IT teams to ensure alignment with business strategy and technology changes. • Champion user engagement through collecting feedback and usage analytics to enhance satisfaction with new and existing applications. • Identify and address business challenges to streamline processes and fulfill business needs effectively. • Lead application teams in conceptualizing and implementing innovative solutions to support business goals. • Drive technical and transformation roadmaps in coordination with the Center of Excellence, including initiatives like GoToCloud, GoToDevOps, Test Automation, and Agile frameworks adoption. • Ensure end-to-end quality of service; maintain close coordination with operations for new solution deployment. • Contribute significantly to digital transformation projects, IT process improvements, and data digitization strategies. • Facilitate workshops with business stakeholders to propose and assess solution implementation approaches. • Develop business cases with measurable benefits and support decision-making on feature inclusion and requirement prioritization. • Manage budgeting aspects including forecasting, tracking, and identifying cost optimization opportunities. • Build and nurture relationships fostering a culture of trust, co-creation, and innovation across teams. • Take ownership of team productivity and customer satisfaction metrics. • Provide leadership, mentoring, and support to application teams comprising business analysts, developers, testers, and integrators. • Coordinate with the Center of Excellence to integrate application teams and synchronize roadmaps for resource allocation. • Share business knowledge within own team and across cross-functional groups to enhance collective expertise. • Support recruitment and competency development initiatives focusing on technical, business, and interpersonal skills. • Champion development of agility within teams and uphold managerial agility best practices.

About you

You possess deep domain knowledge in Telecom and Access Quotation with extensive experience in CPQ processes and transformation initiatives. Your technical expertise includes API-first, cloud-native architectures and proficiency in Java and Web APIs, complemented by leadership skills that foster collaboration across business and IT teams. You bring a strategic mindset to align business objectives with technological solutions, driving digital transformation through agile practices and data-driven decision-making.Your professional skills:• Demonstrate comprehensive knowledge of Telecom and Access Quotation domains with proven strength in CPQ processes and transformational initiatives.• Translate complex business requirements into scalable technical architectures and actionable development plans.• Manage product and business outcomes including value realization, usability enhancements, accuracy, and operational impact.• Design and implement API-first, cloud-native, microservices architectures, ensuring adherence to integration patterns and non-functional specifications such as performance and security.• Apply hands-on experience with Java and Web APIs in developing and integrating software solutions.• Incorporate DevOps methodologies, CI/CD pipelines, and automation practices including test automation and Agile (SAFe) frameworks to optimize delivery.• Lead prioritization of requirements balancing business value and technical feasibility to maximize program impact.• Develop business cases with quantifiable benefits and contribute to budgeting, cost tracking, and financial optimization efforts.• Facilitate workshops, gather stakeholder requirements, and propose solution implementations that address business challenges.• Exhibit strong stakeholder engagement skills, managing collaboration across business units, GPOs, and IT teams effectively.• Lead, mentor, and develop cross-functional teams promoting knowledge sharing and continuous improvement.• Drive digital transformation initiatives and contribute to IT process enhancement, data strategy, and digitalization efforts.• Prioritize user satisfaction by integrating feedback mechanisms and analytics to refine software products continually.• Communicate effectively through presentations and workshops, fostering a collaborative and innovative work environment.Your soft skills:• Communicates clearly and professionally in English and Hindi to engage diverse stakeholder groups.• Builds and maintains collaborative relationships across multifunctional teams to achieve shared objectives.• Demonstrates a proactive ownership mindset focused on quality of service and customer satisfaction.• Facilitates complex discussions with diverse participants to reach consensus on technical and business matters.• Adapts to changing environments and evolving business needs with flexibility and resilience.

Join a forward-thinking team where your expertise in Telecom domain and technical leadership will drive innovation in CPQ transformation. Be part of an environment that values mastery, continuous exploration, and open collaboration, where your contributions directly impact high-value product outcomes and promote a culture of shared knowledge and technical excellence.

What we offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).• Professional Development: training programs and upskilling/re-skilling opportunities.• Career Growth: Internal growth and mobility opportunities within Orange.• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.• Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.