Salesforce Architect
Poland and Middle-Eastern Europe Italy
IT Services and IT Consulting · 1,001-5,000 employees
About the role
The Salesforce Architect will serve as the senior technical authority for the Salesforce AMS landscape, providing architectural direction and ensuring technical integrity. They will lead L3 technical escalations, drive root-cause analysis, and govern scalable Salesforce solutions across application and integration architectures.
What they look for
Requirements
Candidates must hold a Salesforce Application or System Architect certification and possess deep expertise in Apex, Flow, and LWC/Aura. Proficiency in Italian and English at a B2 level or higher is required, along with experience in technical governance and L3 support.
Benefits
Full description
Hello, let’s meet!
Who We Are
While Xebia is a global tech company, our journey in CEE started with two Polish companies – PGS Software, known for world-class cloud and software solutions, and GetInData, a pioneer in Big Data. Today, we’re a team of 1,000+ experts delivering top-notch work across cloud, data, and software. And we’re just getting started.
What We Do
We work on projects that matter – and that make a difference. From fintech and e-commerce to aviation, logistics, media, and fashion, we help our clients build scalable platforms, data and AI solutions, and cutting-edge applications to shape the future of tech. Our clients include McLaren, Aviva, Deloitte, Spotify, Disney, ING, UPS, Tesco, Truecaller, AllSaints, Volotea, Schmitz Cargobull, Allegro, InPost, and many, many more.
We value smart tech, real ownership, and continuous growth. We use modern, open-source stacks, and we’re proud to be trusted partners of Databricks, dbt, Snowflake, Azure, GCP, and AWS. Fun fact: we were the first AWS Premier Partner in Poland!
Beyond Projects
What makes Xebia special? Our community. We support tech communities, organize meetups (Software Talks, Data Tech Talks), and have a culture that actively support your growth via Guilds, Labs, and personal development budgets — for both tech and soft skills. It’s not just a job. It’s a place to grow.
What sets us apart?
Our mindset. Our vibe. Our people. And while that’s hard to capture in text – come visit us and see for yourself.
You will be:
- serving as the senior technical authority for the Salesforce AMS landscape, providing architectural direction and ensuring the overall technical integrity of the platform,
- leading L3 technical escalations, driving structured root-cause analysis and overseeing the resolution of complex production issues and problem records,
- providing architectural governance and technical oversight for AMS-originated changes,
- establishing and maintaining the technical-debt baseline, prioritising remediation initiatives and driving their implementation in line with the overall technology roadmap,
- ensuring the quality and technical compliance of Salesforce solutions by reviewing and approving code changes before release,
- governing the Salesforce integration landscape, maintaining the integration register and ensuring that known errors and key technical findings identified during knowledge transfer are properly documented and managed,
- designing, reviewing and governing scalable Salesforce solutions across application, system and integration architecture, ensuring alignment with enterprise standards and business requirements,
- providing technical leadership across Apex, Flow, LWC/Aura, API-led integration patterns and the Salesforce security model, driving best practices and architectural consistency across the platform.
Your profile:
- Salesforce Application Architect or System Architect level,
- practical experience using AI-powered assistants (e.g. ChatGPT, Claude, Copilot Chat, or similar) to improve productivity, quality, or decision-making in analysis and software delivery,
- strong understanding of Salesforce platform architecture, execution limits and scalability considerations,
- deep expertise in Apex, Flow and LWC/Aura,
- strong understanding of API-led integration patterns,
- strong understanding of Salesforce platform architecture, execution limits and scalability considerations,
- strong understanding of the Salesforce security model,
- experience with L3 support, root-cause analysis, technical governance and technical-debt management,
- proven ability to take ownership of complex technical domains and act as a trusted technical authority,
- Italian and English language proficiency at B2 level or higher,
- availability to work from our Milan office two days per week.
Recruitment Process:
CV review – HR call – Interview – Team / Client Interview – Decision
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