Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Google Kubernetes Engine Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various components of essential business systems. This role requires a dynamic approach to identifying problems, analyzing system behaviors, and ensuring continuous service availability. The engineer collaborates with different teams to maintain system health and swiftly resolve incidents that could impact business operations, contributing to the overall stability and performance of critical applications.

Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Lead efforts to improve system reliability and optimize support processes. - Mentor junior team members to enhance their technical and problem-solving skills.

Professional & Technical Skills: - Must To Have Skills: Proficiency in Google Kubernetes Engine. - Experience with container orchestration and management in cloud environments. - Strong troubleshooting skills related to distributed systems and microservices. - Knowledge of monitoring and alerting tools to maintain system health. - Ability to analyze logs and metrics to identify root causes of issues. - Familiarity with automation and scripting to streamline support tasks.

Additional Information: - The candidate should have minimum 5 years of experience in Google Kubernetes Engine. - This position is based at our Hyderabad office. - A 15 years full time education is required.

15 years full time education

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