Associate Business Analyst
EML Sydney, New South Wales, Australia
Insurance · 1,001-5,000 employees
About the role
The Associate Business Analyst will manage team workflows, document stakeholder requirements, and maintain project documentation. They will also coordinate meetings and build relationships across various departments to support business initiatives.
What they look for
Requirements
Candidates should have 0-3 years of experience in business or project support with strong organizational and communication skills. Proficiency in Microsoft Office and a willingness to learn tools like Jira and SharePoint are essential.
Benefits
Full description
Why Join EML?
An Award-Winning Celebratory Culture That Recognises You
EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.
Flexibility That Supports Your Life
After your probation (subject to performance), you have the flexibility to work from home along with the choice between:
- Monthly rostered days off, or
- A 9-day fortnight
giving you more control over your time and work life balance.
Grow With a Specialist Organisation
Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives.
Make a real difference in people's lives with EML
As part of our Actuarial, Analytics and Reporting team based in Sydney, you’ll play an important role in turning data, insights and analysis into better business outcomes. You’ll work alongside experienced actuaries, analysts and developers, gaining valuable exposure to how data and analytics support decision-making across EML.
As an Associate Business Analyst, you will support our Actuarial, Analytics and Reporting team within EML Solutions, working alongside actuaries, developers and Power BI specialists to support the delivery of analytics, reporting and business initiatives.
In this role, you’ll help keep the team’s day-to-day workflow moving, while building your business analysis skills and gaining exposure to actuarial, analytics and business intelligence work. You’ll suit someone who is highly organised, communicates clearly, enjoys working with stakeholders and is confident following things up to keep work on track.
This will be a permanent, full-time position based in our Sydney office, with work-from-home flexibility.
YOUR RESPONSIBILITIES
- Manage and track the team’s workflow across projects and business-as-usual activities
- Capture and document stakeholder requirements, turning requests into clear written briefs
- Coordinate meetings, prepare agendas, capture actions and follow up outstanding items
- Maintain team workflow tools including Jira and/or Microsoft Planner
- Maintain the team’s SharePoint site, documentation, registers and templates
- Build relationships with stakeholders across claims, finance, technology and senior leadership
- Identify opportunities to simplify, standardise and improve team processes
- Provide updates on workflow, outstanding actions and priorities as required
ABOUT YOU
- 0–3 years’ experience in a business support, project support, coordination or junior analyst role
- Strong organisational skills and the ability to manage multiple priorities and keep work moving
- Clear and concise written and verbal communication skills
- Confident following up stakeholders, including senior stakeholders, to ensure actions are completed
- Strong attention to detail and a methodical approach to documentation and record keeping
- Intermediate Microsoft Office skills, particularly Outlook, Word, Excel and Teams
- Comfortable working independently, prioritising competing requests and asking questions when needed
- Willingness and aptitude to learn tools such as SharePoint, Jira and Microsoft Planner
- Experience in financial services, insurance or a technical/analytical environment is advantageous but not essential
- A relevant tertiary qualification in business, commerce, information systems or a related discipline is desirable but not essential
Why You’ll Love Being Part of EML
You’ll enjoy a range of benefits designed to support your wellbeing, growth and success:
- Hybrid work options for better balance.
- Fitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities.
- Discounts at 350+ retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners.
- Corporate wellbeing program, including gym and health insurance discounts.
- Comprehensive learning and development tailored to help you grow.
- More than a traditional Employee Assistance Program, our EAP provides access to professional medical advice and safety features for our employees and their families
- Company-wide celebration events that keep us connected.
- Annual incentive scheme + regular salary reviews.
Ready to Make an Impact?
If you're looking for a purposeful, people‑focused career with stability, balance and a culture that celebrates you we would love to hear from you.
Apply now and help people get their lives back.
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