Diagnostic Software Support Engineer
MSX International Chennai, Tamil Nadu, India
Business Consulting and Services · 5,001-10,000 employees
About the role
The Diagnostic Technician will independently diagnose and resolve moderately complex vehicle faults using premium OEM diagnostic tools. Responsibilities include performing ECU programming, coding, and maintaining accurate diagnostic documentation.
What they look for
Requirements
Candidates must have 4–8 years of experience with premium OEM diagnostic tools and strong root cause analysis capabilities. Proficiency in CAN Bus troubleshooting and various diagnostic software like XENTRY and ISTA is required.
Benefits
Full description
Job Description
Hiring: Diagnostic Technician📍 Location: Chennai
We are seeking a skilled Diagnostic Technician to independently diagnose and resolve standard to moderately complex vehicle faults using premium OEM diagnostic tools.
Key Skills:
- DTC analysis & fault finding
- ECU programming, coding & adaptations
- CAN Bus troubleshooting
- OEM tools: XENTRY, ISTA, ODIS, PIWIS, Bosch KTS
- Diagnostic documentation & repair validation
Experience: 4–8 years (minimum 4 years with premium OEM diagnostic tools)
Work Model & Benefits
- Hybrid model: 4 days office + 1 day WFH
- First 3 months mandatory work from office for training
- One-way cab facility provided by Ford (pick-up or drop)
- Market-based holiday calendar with rotational holiday support
Selection Process
- Technical assessment and client interviews
- Preference for candidates with strong diagnostic and root cause analysis capabilities
- Shortlisted profiles will be reviewed by the client before final interviews
Additional Information
MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.
- Workplace Type: Customer Site
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