Application Support Engineer
Accenture Hyderabad, Telangana, India
Business Consulting and Services · 10,001+ employees
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About the role
Investigate and resolve issues across critical business systems, troubleshoot complex data workflows, and improve system performance and reliability. Lead and coordinate support efforts across teams, make team decisions, mentor junior colleagues, and align support activities with business objectives.
What they look for
Requirements
Requires at least 7.5 years of Data Engineering experience and 15 years of full-time education. Strong data engineering expertise is required, with experience in data pipelines, integration, transformation, storage, troubleshooting, and performance optimization; Azure Databricks experience is desirable.
Full description
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Data Engineering Good to have skills : Microsoft Azure Databricks, Databricks Unified Data Analytics Platform Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and deliver timely solutions, contributing to the overall efficiency and reliability of business processes.
Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Lead efforts to improve system performance and reliability through innovative problem-solving. - Mentor junior team members to enhance their technical skills and understanding of system operations. - Coordinate with stakeholders to ensure alignment of support activities with business objectives.
Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Engineering. - Good To Have Skills: Experience with Microsoft Azure Databricks, Databricks Unified Data Analytics Platform. - Strong knowledge of data pipeline development and maintenance. - Experience with data integration, transformation, and storage solutions. - Ability to troubleshoot complex data workflows and optimize system performance. - Familiarity with cloud-based data platforms and scalable architecture design.
Additional Information: - The candidate should have minimum 7.5 years of experience in Data Engineering. - This position is based at our Hyderabad office. - A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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