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Origin Techserve Private Limited

Customer Support Engineer - TV Installation

Origin Techserve Private Limited Chennai, Tamil Nadu, India

IT Services and IT Consulting · 51-200 employees

Jun 19
support-engineer Junior (0-2 yrs) Full-time India
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About the role

The role involves the physical installation, wall-mounting, and configuration of televisions and AV products at customer sites. Technicians are also responsible for diagnosing basic technical issues and explaining product features to customers.

What they look for

TV installation Wall-mounting Troubleshooting AV product setup Cable routing Technical diagnosis Customer service Product demonstration Wi-Fi configuration Streaming application setup

Requirements

Candidates should be technically skilled with the ability to perform neat and safe installations of various TV types. The position requires a willingness to learn and the ability to coordinate effectively with service teams.

Benefits

Competitive salary Performance incentives Travel and conveyance allowance On-the-job training Skill development Career growth opportunities Employee referral incentives Paid leave Statutory benefits

Full description

We are looking for enthusiastic and technically skilled candidates to join our team as TV Installation Technicians. The role involves installation, setup, and basic troubleshooting of televisions and related AV products at customer locations. Freshers with a willingness to learn and candidates with up to 2 years of experience are encouraged to apply.

Requirements

  • Install and wall-mount LED, LCD, OLED, and Smart TVs at customer sites.
  • Configure TV settings, channels, Wi-Fi, and streaming applications.
  • Perform cable routing and ensure neat and safe installations.
  • Diagnose and resolve basic technical issues during installation.
  • Explain product features and usage to customers.
  • Ensure timely completion of installation assignments.
  • Follow safety guidelines and company procedures.
  • Coordinate with service teams and update installation reports.

Benefits

  • Competitive salary with performance incentives.
  • Travel and conveyance allowance.
  • On-the-job training and skill development.
  • Career growth opportunities within the organization.
  • Employee referral incentives.
  • Paid leave and statutory benefits as per company policy.
  • Opportunity to work with leading TV and AV brands.
  • Supportive and professional work environment.

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