Junior Salesforce Administrator

Big Ass Who?

We didn’t set out to start a fan company. We set out to solve a problem—workplace discomfort. (Sorry, HR, not your kind.) Facilities become furnaces during the summer, but businesses still expect peak performance and productivity. Without providing the basic human right of comfort, that’s just asinine. Seeing how overhead fans cooled California dairy cows begged a massive question for our founder. “Can a fan be made to revolutionize comfort for people?” he uttered.

That’s when the HVLS Fan Company was born—with the first-ever patented high-volume, low-speed fan. But that name? BOR-ing. And customers knew it. We kept getting calls asking, “Are you the guys who make those big ass fans?” Hell yeah, we are. And Big Ass Fans was born, complete with our own cheeky donkey mascot, Fanny. Today, we don’t just move air, we transform experiences. Big Ass Fans deliver comfort where it counts. We build every product like lives depend on it. Because, turns out, they do.

Our success is a result of the Big Ass Fans team’s innovation. Are you seeking an opportunity to work with extraordinary people with an entrepreneurial spirit? Do you have something that sets you apart from the rest? With a bias for action, we want you to #livelifebigass and bring the next great BAF product to market. From our customers to our employees, we are passionate about what we can accomplish together. The successful candidate will bring passion, energy, and a “get it done” mentality to BAF and the industrial business and contribute in a meaningful way to realize the company’s full potential in the market.

Opportunity

Ready launch your Salesforce career and make an impact from day one? Join our IT team and help shape our Salesforce environment! As a Junior Salesforce Administrator, you'll support day-to-day platform administration, user support, reporting, data quality, and declarative automation, while having the opportunity to build foundational development skills in Apex, SOQL, Lightning Web Components, APIs and integrations. Partnering with experienced team members and business stakeholders, you'll build impactful solutions, sharpen your technical skills,a nd grow into a key contributor to our Salesforce ecosystem! 

If you're excited to solve user challenges, build smarter automations, and play an active role in shaping the Salesforce experience across the company, we want to hear from you!

Location

Onsite - Lexington, KY 

What You'll Do

• Provide day-to-day Salesforce administration and user support, including user setup, permission assignments, access troubleshooting, and routine service requests. 
• Gather and clarify business requirements, then translate them into practical Salesforce enhancements with guidance from senior team members. 
• Configure and maintain fields, page layouts, record types, validation rules, permission sets, reports, dashboards, and list views. 
• Build and maintain straightforward automations using Salesforce Flow and approval processes; troubleshoot existing automation under established change controls. 
• Assist with basic Apex, SOQL, Lightning Web Components, and API or integration work, including testing, debugging, and documentation. 
• Support Experience Cloud partner users and related platform enhancements as assigned. 
• Maintain data quality through imports, exports, duplicate management, validation, and routine audits. 
• Participate in sandbox testing, release preparation, deployments, regression testing, and post-release support. 
• Follow Salesforce security, data governance, coding, documentation, and change-management standards. 
• Create user documentation and training materials, assist with training, and continue developing Salesforce skills through Trailhead, releases, and mentorship. 

What You'll Bring

• Associate or bachelor’s degree in Computer Science, Information Technology, Business Systems, or a related field; equivalent practical experience or relevant training will be considered
• Approximately 1–2 years of hands-on Salesforce administration, development, internship, consulting, or substantial project experience
• Working knowledge of Salesforce administration fundamentals, including users, permissions, objects, fields, page layouts, reports, dashboards, validation rules, and Flow
• Foundational understanding of relational data, software development concepts, testing, troubleshooting, and release practices
• Exposure to Apex, SOQL, Lightning Web Components, JavaScript, REST/SOAP APIs, Git, or integration concepts is preferred; deep expertise is not required
• Salesforce Certified Administrator is preferred or must be earned within an agreed period after hire. Platform App Builder or Platform Developer I is a plus
• Exposure to Experience Cloud, MuleSoft, Einstein, or Agentforce is a plus and can be developed on the job
• Strong analytical, communication, documentation, customer-service, and organizational skills
• Curiosity, attention to detail, sound judgment, and a willingness to learn, ask questions, accept feedback, and work collaboratively

Think you have what it takes, but your background doesn’t perfectly align with this role? No sweat! If this position gets your fan spinning, we encourage you to apply and tell us how you’ll succeed with your unique skills in your application. 

First 90 Days

Every Big Ass Fans employee is essential in working towards the company’s growth goals, and no goal is successful without a plan. When you kickstart your BAF journey with a strong 90-day plan, you’ll be set up for a great first day, week, month, quarter and beyond! Here’s a snapshot of the first 90 days as a BAF Junior Salesforce Administrator:

Days 1-30:

• Complete your onboarding activities, including an onsite 4-day FANdamentals training
• Complete onboarding with IT and key business teams and learn BAF’s Salesforce support and change processes. 
• Review the current Salesforce environment, data model, security model, automations, integrations, and documentation. 
• Shadow user-support activities and begin resolving routine access, reporting, and configuration requests. 
• Establish a learning plan for Salesforce administration, development fundamentals, Agentforce, and Einstein capabilities used at BAF.

Days 31-60:

• Independently handle routine support tickets and user-administration tasks within established controls. 
• Deliver small configuration improvements, reports, dashboards, or Flow updates with review and testing. 
• Assist with data-quality work, release testing, documentation, and a basic integration or development task. 
• Provide clear status updates and incorporate feedback from stakeholders and technical reviewers. 

Days 61-90+:

• Own a defined set of recurring administration and support responsibilities. 
• Complete and deploy a small end-to-end enhancement using documented requirements, testing, approval, and release practices. 
• Contribute to user training, system documentation, data integrity, and the Salesforce improvement backlog. 
• Review progress with the manager and agree on certification and development goals for the next six months. 

 

The Interview Process:

• Our First Chat: You’ll be speaking with a BAF Recruiter! Here, you’ll discuss the opportunity more in-depth, and talk through any questions you have about the company.
• On-site Interview: You'll be invited to our US Headquarters to meet with the VP of IT and Salesforce Administrator to cover any unanswered questions. 

How do you live life Big Ass?

Wonder what it’s like to walk through our Headquarters, or what benefits and perks BAFers have? Click here to learn more!

Be a part of something BIG

You’re not just a member of the Big Ass Fans team; it’s BIGGER than us. We are a Madison Industries company, one of the world's leading publicly held industrial organizations. Madison Industries has fostered and built exceptional companies that are essential to our collective health and well-being. Come join our mission to make the world healthier, safer, and more productive to build something truly remarkable!

Why haven’t you applied yet?

Big Ass Fans is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, age, disability or veteran status. Big Ass Fans maintains an environment where each individual is valued and respected. Individuals are expected to understand and comply with OSHA and ISO 9001 standards and procedures. Individuals are expected to apply safe work methods when performing the job requirements in hazardous and non-hazardous environments to avoid injury to self to co-workers or damage to property. Individuals are expected to report unsafe work conditions or equipment operation to supervisors immediately and observe all safety rules.

If you need assistance or an accommodation due to a disability, you may email us at recruiting@bigassfans.com or call us at 1.877.244.3267.